Sr. Manager, Strategic Planning & Operations, University Recruiting, Amazon University Talent Acquisition

Amazon•Seattle, WA

About The Position

Join Amazon's University Talent Acquisition organization as a Senior Business Operations Manager at the forefront of early career hiring for the world's most customer obsessed company. This highly visible role will shape the future of Amazon's early career pipeline by partnering directly with PXT (People Experience and Technology) and Amazon leadership to drive transformative recruiting initiatives, operational excellence, and strategic innovation. You'll have the unique opportunity to influence how hire and develop the best early career talent across all of Amazon's businesses across the globe. As a key strategic partner to Amazon University Talent Acquisition and Amazon's PXT and TA leadership teams, you will architect and execute solutions that directly impact our most strategic talent pipeline. This role demands both big thinking and precise execution, as you'll be responsible for: As a key strategic partner to Amazon University Talent Acquisition and Amazon's PXT and TA leadership teams, you will architect and execute solutions that directly impact our most strategic talent pipeline. This role demands both big thinking and precise execution, as you'll be responsible for: At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through cutting-edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.

Requirements

7+ years of HR or business function experience
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Exhibits excellent decision-making capabilities backed by data and analytics
Makes tough calls with limited information while balancing competing priorities
Connects tactical execution to strategic outcomes
Thrives in ambiguous environments by creating clarity and actionable paths forward
Calculated risk-taker who moves with urgency and understands appropriate trade-offs
Demonstrates a "Day 1" mentality with rapid experimentation and quick pivots when needed
Influences without authority and holds leadership team and partners accountable
Develops and leverages meaningful metrics to drive business impact
Creates compelling narratives from data to influence decision-making
Identifies and implements process improvements that scale
Envisions and articulates bold, disruptive solutions
Anticipates future challenges and creates proactive mitigation strategies
Challenges conventional approaches while maintaining customer obsession
Sets clear priorities aligned with business goals and customer needs
Effectively manages competing demands between tactical execution and strategic initiatives
Makes and defends difficult trade-off decisions
Builds strong partnerships through transparent communication and follow-through
Escalates thoughtfully with proposed solutions
Maintains high standards while driving outcomes
Demonstrates intellectual curiosity and resourcefulness in problem-solving
Builds networks and leverages diverse perspectives to drive results
Finds creative solutions through first-principles thinking

Nice To Haves

Master's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
Experience working in international cross-functional teams
Experience demonstrating strong analytical abilities and confidence in the use of data
Experience creating reports, interpreting metrics and driving overall insights or analysis
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
• High quality document preparation and presentation skills
• Ability to work independently in ambiguous environments, as well as an active member of both business and HR teams
• Experience leading cross-functional projects and managing company-wide programs

Responsibilities

Driving strategic planning and execution across Amazon University Talent Acquisition, including 3-Year Planning and annual planning (OP1/OP2)
Owning mission-critical business operations and inspection mechanisms that keep our organization operating at peak performance
Leading innovative initiatives that strengthen our organization's capabilities to recruiter the best early career talent
Developing scalable frameworks that become the standard for how we operate and grow
Partnering with partner teams to translate data insights into actionable solutions that drive meaningful change