Sr Manager, Solutions Architect, Training and Certification

Amazon • Portland, OR

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About The Position

Manage a high performing team of technical professionals and contribute to the
direction of the Training and Certification organization. Lead the
transformation of our certification exams as we accelerate our delivery
timeframes and expand into new testing modalities to delight our customers.

The AWS Certification team is responsible for Credentials validate a learner’s
AWS knowledge and skills. There are currently Foundational, Associate,
Professional, and Specialty exams that result in Certifications used by
candidates to measure their knowledge and skills, and employers to find
candidates with the knowledge and skills to perform tasks around AWS and AI.

AWS Global Services includes experts from across AWS who help our customers
design, build, operate, and secure their cloud environments. Customers innovate
with AWS Professional Services, upskill with AWS Training and Certification,
optimize with AWS Support and Managed Services, and meet objectives with AWS
Security Assurance Services. Our expertise and emerging technologies include AWS
Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI
Innovation Center. You’ll join a diverse team of technical experts in dozens of
countries who help customers achieve more with the AWS cloud.

AWS values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Requirements

• 4+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience
• 8+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree or equivalent
• AWS Associate level certification

Nice To Haves

• 6+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience
• 10+ years of infrastructure architecture, database architecture and networking experience
• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• AWS Professional level certification

Responsibilities

• Lead technical accuracy and exam integrity — serve as a senior AWS subject matter expert advising question writers and exam developers across the certification portfolio, ensuring content reflects current AWS services, architectures, and best practices
• Drive technical strategy — as a member of the Certification leadership team, contribute to the program's technical roadmap, influence how we evolve our exam development practices, and represent the engineering perspective in leadership discussions
• Oversee the architecture and building of next-generation tooling that modernize how we create, deliver, and maintain certification exams; identify automation opportunities and eliminate manual bottlenecks
• Lead AI and GenAI adoption — apply AWS GenAI services (including Amazon Bedrock and related AI/ML services) to automate and augment key workflows: exam integrity monitoring, fraud detection, predictive analytics, and operational efficiency across the team
• Manage a high-performing team — lead a team of Solutions Architects, set a high technical bar, foster a culture of innovation and continuous improvement, and develop your team's skills in both AWS expertise and AI-augmented ways of working
• Partner across the organization — collaborate with exam development, psychometrics, delivery, and product teams to align technical solutions with business needs and certification program goals

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager