Sr Manager, Software Engineering

PayPal • San Jose, CA

2d • Hybrid

About The Position

The PayPal AI Tech Platform team is building a world-class, end-to-end AI/ML platform to scale AI/ML solution development across PayPal. As a Senior Engineering Manager for the Model Inference and Compute Platform team, you will leverage your technical leadership and deep expertise in AI/ML infrastructure to drive the strategy, development, and execution of our next-generation model serving and compute platform. You thrive on building and optimizing platforms at scale, are passionate about leveraging cutting-edge technologies, and are dedicated to driving innovation and delivering business impact. In this role, you will combine your technical expertise in model serving and compute platforms to enable data scientists and ML engineers to build and deploy AI/ML solutions at enterprise scale.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience leading others

Nice To Haves

• Demonstrated success delivering and scaling platform products in fast-paced, high-pressure environments
• Strong strategic planning and organizational skills with ability to lead geographically distributed teams
• Ability to influence at all levels and drive alignment across multiple domains and stakeholder groups
• Excellent time management with ability to prioritize, manage multiple workstreams, and hold teams accountable
• Passion for developing talent and building high-performing engineering organizations
• Executive-level communication skills with focus on clarity, brevity, and purposeful outcomes
• Deep understanding of AI/ML development lifecycle and MLOps practices (model deployment, serving, monitoring, optimization)
• Hands-on experience with Kubernetes and cloud infrastructure (compute, networking, storage)
• Proficiency in Python or Java with practical experience in AI/ML solution delivery
• Familiarity with model serving frameworks (MLflow, Triton Inference Server, Ray Serve, Seldon)
• Experience with LLM inference frameworks (vLLM, SGLang, TensorRT-LLM) and model optimization techniques
• Knowledge of challenges in applying ML to fraud prevention, payments, or financial services

Responsibilities

• Manages multiple projects through direct reports and may directly manage individual software development projects.
• Ensures project delivery through supervision of costs, methods, and staffing
• Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity
• Responsible for the delivery of projects and continuous improvement that impact up to three domains
• Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies
• Creates the roadmap for multiple scrum teams.
• Responsible for turning a high-level operational strategy into a well-defined resourcing plan
• Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.
• Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager