Sr Manager Software Engineering

Ascend Learning, LLC•Burlington, OR

21h•Remote

About The Position

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025. We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more. We are hiring a Sr Manager Software Engineering (Player/Coach) to lead a team building and operating a Healthcare Workforce Solutions (SaaS product) built on .NET and SQL Server. This role combines people leadership, hands on technical leadership (architecture and code reviews), and deep product expertise. A core responsibility of this role is to transition an existing onshore team to effectively leverage the company’s offshore delivery model, forming a single, high performing Scrum team across multiple time zones. The offshore model already exists within the organization; this role will be responsible for adopting it for this team and enabling offshore ownership of delivery end-to-end.

Requirements

High School Diploma or GED required. Bachelor’s degree preferred
8+ years of relevant work experience
Experience leading software engineering teams with delivery accountability
Strong hands-on background in C#/.NET and SQL Server
Proven experience delivering and operating SaaS products
Demonstrated player/coach leadership style (architecture + code reviews)
Experience setting up and leading offshore or distributed teams
Strong working knowledge of Scrum
Ability and willingness to become a product expert
Excellent communication and cross functional collaboration skills

Responsibilities

Lead architecture and technical direction for the Healthcare Workforce Solutions SaaS platform
Actively participate in code reviews, setting up a high bar for design quality, maintainability, performance, and correctness
Provide hands on technical guidance to unblock complex work and support production issue resolution when needed
Raise overall engineering standards through best practices, documentation, and technical mentorship
Become and remain a deep expert in the product, including workflows, user journeys, configuration, and real-world usage
Use product knowledge to guide technical tradeoffs, architectural investments, and prioritization decisions
Partner closely with Product Management to define scope, success criteria, and delivery plans aligned to product outcomes
Lead the team (across time zones) on a consistent Scrum execution process and successfully delivery not limited to running daily standups, removing blockers, well refined sprints
Drive delivery predictability, transparency, and continuous improvement
Direct management responsibility to include managing, coaching, and developing engineers through regular 1:1s, feedback, and growth plans
Design, set up, successfully operationalize, and manage the offshore engineering team