Sr. Manager - Software Engineering - IAM

Salesforce•Bellevue, WA

19h

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Engineering Manager for the Authentication Platform leads the team responsible for the core identity services that power Salesforce’s production infrastructure. You will oversee a critical suite of services, including Kerberos-based authentication, TOTP, and FIDO2 systems. This role is at the heart of our Production IAM stack, ensuring that every access request across our global fleet is secure, authenticated, and resilient. You will manage a team of specialists who bridge the gap between legacy infrastructure protocols and modern, cloud-native identity standards to defend against sophisticated threats.

Requirements

Experience: Minimum 13 years of Software Engineering experience, with 3-5 years of leadership experience in high-pressure, infrastructure-centric environments.
Deep Authentication Knowledge: Proven expertise in Kerberos and identity protocols (SAML, OIDC, LDAP).
Distributed Systems at Scale: Experience managing systems with massive throughput and high availability requirements in Public Cloud (AWS/GCP) or hybrid environments.
Technical Stack: Familiarity with Java, Go, or C#, and experience with container orchestration (Kubernetes) and modern CI/CD pipelines.
Leadership: A track record of hiring and growing senior engineering talent and managing multi-functional stakeholders in a global environment.
Agile Mindset: Experience running Scrum/Agile processes with a heavy emphasis on security-first development and automated testing.

Nice To Haves

IAM Specialist: Experience building or maintaining enterprise-grade Identity Providers (IdP) or Multi-Factor Authentication (MFA) platforms.
Security Hardening: Understanding of hardware security modules (HSMs), PKI, and secure credential storage.
Compliance & Auditing: Knowledge of how authentication systems meet PCI, SOC2, or HIPAA requirements.
Operational Grit: Experience managing on-call rotations for high-visibility production services.

Responsibilities

Platform Ownership: Drive the strategy and execution for the Authentication Platform, ensuring these foundational services scale horizontally across diverse substrates.
Protocol Mastery: Provide technical leadership across a diverse protocol stack, from Kerberos and LDAP to modern WebAuthn/FIDO2 and TOTP implementations.
Mission-Critical Availability: Guarantee the reliability of services that are "tier 0" dependencies for the entire company, targeting 4 or more 9s of availability.
Security Advocacy: Partner with security architects to implement Zero Trust principles, ensuring the platform enforces strict adherence to least privilege and robust identity verification.
Talent Development: Lead and mentor a team of senior software engineers, fostering a culture of high-quality code, rigorous testing, and operational excellence in a DevOps/Service Ownership model.