Sr Manager, Salesforce Delivery

Lamb WestonEagle, ID
6d

About The Position

The Sr Manager, Salesforce Delivery is responsible for end-to-end delivery oversight of Salesforce initiatives across the full software development lifecycle (SDLC). This role provides direct people leadership for Salesforce development resources and partners closely with a Managed Services provider to enable scalable delivery capacity. The Delivery Manager ensures disciplined execution, predictable outcomes, and adherence to delivery, quality, and architectural standards across both Agile and Waterfall delivery models.

Requirements

  • Bachelor’s degree in Information Technology , Engineering, Business, or related field, or equivalent experience
  • 10+ years of experience delivering enterprise Salesforce solutions
  • 5+ years of experience in a delivery management or engineering leadership role
  • Demonstrated experience managing developers and technical delivery teams
  • Strong working knowledge of Salesforce development practices and platform capabilities
  • Proven experience delivering solutions using both Agile and Waterfall methodologies
  • Strong track record of delivering complex initiatives on time and within scope
  • Experience partnering with AMS or external delivery providers to scale delivery capacity
  • Excellent planning, organizational, and execution management skills
  • Delivery execution and SDLC ownership
  • People leadership and team development
  • Agile and Waterfall delivery management
  • Program and dependency management
  • Vendor and AMS delivery oversight
  • Risk management and issue resolution
  • Operational discipline and accountability

Responsibilities

  • Provide direct people management for Salesforce developers and delivery resources, including performance management, coaching, and professional development
  • Own delivery execution across the full SDLC for Salesforce initiatives, from delivery planning through release and stabilization
  • Establish and enforce delivery standards, sprint discipline, and quality controls for Salesforce development
  • Develop and manage integrated delivery plans, timelines, and milestones across multiple initiatives
  • Ensure delivery commitments are met through planful execution, dependency management, and proactive risk mitigation
  • Partner with Product Leads to ensure work entering delivery is clearly defined, prioritized, and delivery-ready
  • Collaborate with Business Analysts and Tech Leads to validate scope, sequencing, and solution feasibility
  • Manage day-to-day delivery coordination with the AMS provider, ensuring capacity alignment, quality, and accountability
  • Oversee release planning and deployment coordination across environments
  • Track delivery performance metrics and drive continuous improvement in velocity, predictability, and quality
  • Escalate delivery risks, issues, and capacity constraints with clear options and recommendations

Benefits

  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services – mental health and other concierge type services
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