Sr. Manager- Retail SMB Business Sales

Verizon • El Paso, TX

2d • Hybrid

About The Position

This role is a critical component in supporting the business growth for Verizon's small to medium business market. The individual will drive a vision and purpose along with strategic and tactical plans for the small business channel. The position involves building a high-performance culture within the team, ensuring outstanding sales results and excellent customer experiences.

Requirements

• Bachelor’s degree or four or more years of work experience
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience in a quota-based sales environment
• Billing and POS systems knowledge
• A valid driver’s license

Nice To Haves

• Three or more years of experience in retail sales or marketing
• Leadership experience
• Knowledge of the wireless industry
• Experience developing and coaching a high performing team
• Proven success in customer resolution and satisfaction

Responsibilities

• Supporting the business growth for our small to medium business market
• Driving a vision and purpose along with our strategic and tactical plans for the small business channel
• Building the culture within your team for high performance and outstanding sales results while providing excellent customer experiences
• Identifying and implementing customer retention tools
• Developing, assigning and monitoring sales goals
• Leading multiple direct reports to produce high performance results
• Training our sales team on new products, services and selling skills
• Networking and researching to generate lead development
• Generating and analyzing sales, forecast and funnel-management reporting
• Maintaining knowledge of promotional elements
• Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels
• Developing local community relationships

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives
• Opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Up to 15 days of vacation per year, which grows with additional service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees