Sr. Manager, Regulatory & Compliance Reporting

Philip Morris International U.S.Stamford, CT
Hybrid

About The Position

Sr Manager, Regulatory & Compliance Reporting - Stamford, CT Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC. Position Overview: The Senior Manager, Regulatory & Compliance Reporting leads U.S. federal and state tobacco/nicotine regulatory reporting and the full lifecycle of tax-related licensing and permits for a multi-entity, multi-site smoke-free and smokeless portfolio (e.g., nicotine pouches, traditional smokeless tobacco, heated tobacco). This role owns end-to-end compliance execution (calendar, data integrity, submissions, records) and serves as the primary operational interface with internal stakeholders (Legal, External Affairs, Commercial, Supply Chain, Finance, Operations, Commercial) and with relevant regulators and tax administrators. Success requires deep experience in highly regulated nicotine/tobacco environments, strong data and process discipline, and the ability to translate evolving requirements into scalable operations.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business, Supply Chain, Regulatory Affairs, or related field (advanced degree preferred).
  • 10+ years of progressive experience in regulatory reporting, excise/compliance operations, licensing, or regulatory tax operations,
  • 5+ years of experience working in a highly regulated nicotine/tobacco environment (smokeless tobacco, modern oral nicotine pouches, heated tobacco, ENDS, or adjacent regulated consumer goods).
  • Demonstrated hands-on experience with U.S. tobacco/nicotine regulatory reporting programs and multi-jurisdiction licensing/permits, including interacting with state tax administrators and regulators.
  • Strong working knowledge of PACT Act/Jenkins Act concepts and delivery sales controls (registration, monthly reporting, recordkeeping, carrier/shipping constraints) where applicable.
  • Proven ability to translate legal/regulatory requirements into operational processes, controls, and system enhancements; strong documentation discipline (SOPs, work instructions, evidence binders).
  • Advanced analytical and data skills (Excel/Power Query; SQL a plus) and experience partnering with IT/data teams to build reporting pipelines and automated controls.
  • Excellent stakeholder management and communication skills; able to influence cross-functional partners and lead through ambiguity in fast-changing regulatory environments.
  • People leadership experience (direct and/or dotted-line) with a track record of developing talent and managing workload prioritization.
  • Fluent in English.
  • Legally authorized to work in the U.S.

Nice To Haves

  • Experience implementing or owning license management software, compliance workflow tools, and dashboards in a regulated industry.
  • Familiarity with federal excise tax operational touchpoints for tobacco products (TTB reporting/returns in manufacturing or import contexts), and/or coordinating with Trade & Customs for bonded movements.
  • Experience designing audit-ready controls and responding to regulator inspections/information requests.

Responsibilities

  • Own the end-to-end reporting program for tobacco and nicotine products across federal and state agencies, including scope assessment, data sourcing, validation, submission, and retention.
  • Lead PACT Act/Jenkins Act-related delivery sales reporting readiness where applicable (registration, monthly shipment reporting to state tax administrators, recordkeeping), partnering with Legal/External Affairs and Logistics to ensure compliant fulfillment models.
  • Design and maintain a regulatory reporting calendar (monthly/quarterly/annual) and standardized workpapers/SOPs with clear controls, approvals, and evidence requirements.
  • Serve as operational owner for cross-functional data required for regulated reporting (product, customer, shipment, license, and jurisdiction attributes); implement data quality checks and exception handling.
  • Monitor and interpret changes in federal and state requirements that affect reporting obligations (e.g., product definition expansions, age verification, non-mailable restrictions, state reporting forms), and translate them into updated procedures and system requirements.
  • Coordinate responses to regulator inquiries, audits, or inspections related to tobacco/nicotine reporting and delivery sales compliance; manage document production and issue remediation plans.
  • Own the lifecycle management of licenses and permits required to manufacture, distribute, warehouse, and sell regulated tobacco/nicotine products (applications, renewals, amendments, bonds/fees, posting requirements, and change notifications).
  • Maintain a centralized license inventory and renewal workflow with proactive alerts; ensure coverage for all entities, sites, and sales channels (B2B, D2C, duty-free/other special channels if applicable).
  • Partner with Manufacturing, Distribution, Retail, and Trade/Customs teams to ensure permits align with operational changes (new facilities, new products, new jurisdictions, entity changes).
  • Coordinate permitting and reporting touchpoints with federal agencies and state/local tax administrators; ensure consistent, documented communications and timely follow-up.
  • Identify opportunities to standardize license documentation, streamline renewals, and implement enabling technology (workflow tools, license management applications, compliance dashboards).
  • Establish and operate internal controls over reporting and licensing (segregation of duties, reconciliations, attestations, access controls, and audit trails).
  • Define KPIs and service levels (on-time filing rate, defect rate, cycle time, audit findings, license coverage) and provide regular performance reporting to U.S. Tax Operations leadership.
  • Lead root-cause analyses for late/incorrect filings, licensing gaps, or data issues; implement corrective and preventive actions (CAPAs) and track to closure.
  • Lead and develop a high-performing team; set objectives, provide coaching, and build bench strength through cross-training and documentation.

Benefits

  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
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