Sr Manager Regional Revenue

Hilton Grand Vacations•Orlando, FL

About The Position

At Hilton Grand Vacations, we believe in crafting outstanding experiences for our guests and our team members. As a Sr Regional Revenue Manager, you will play a pivotal role in our mission to deliver flawless service and world-class hospitality. If you are ambitious, driven, and have a proven track record in revenue management, we want you to join our dynamic team!

Requirements

Moderate experience with Microsoft Office applications spanning 2-3 years.
Proficient in Excel, Word, & Adobe with 2-3 years of experience.
Strong quantitative and analytical skills.
2-3 years of experience in a Supervisory or Leadership role.
Capacity to offer advice on improving performance.
CRME certificate.

Responsibilities

Personally manage 5-7 properties and achieve target goals across multiple regions.
Provide critical analysis of strategies, room statistics, demand factors, and competitive demand evaluation while developing key relationships with Inventory Management, Rental Sales, and Rental Marketing.
Review end-of-month room statistics reports, offering critical analysis on performance compared to budget and forecasts, alongside the results of implemented strategies.
Identify group rates and block caps for group bookings; ensure pricing and blocks support implemented strategies.
Resolve group block increases, group rate & cut-off adjustments, and lead weekly Group Pick-up Meetings, examining all FDC reports and discussing concerns and action plans with Sales Managers and the Sr. Director of Sales.
Coordinate with Rental Sales and Marketing to complete action plans aimed at improving performance to meet or surpass forecasts.
Conduct Revenue Team meetings.
Determine Wholesale/FIT regular season & promotional rates, terms, special requirements, & black-out dates.
Complete weekly booking pace reports and analysis, recommending strategy adjustments to Regional Revenue Managers when appropriate.
Analyze past and present trends and make recommendations for future strategies.
Formulate, assess, and update sales and pricing tactics & yearly transient pricing.
Ensure pricing consistency across all distribution channels (OnQ R&I, GDS, Internet, Online Travel Agency sites, various channels).
Review competitive shops consistently (at least once per week) and identify selling strategies and market trends.
Maintain Demand calendars, convention calendars, and city event calendars to stay updated on all demand generators.
Maintain historical data on events and performance during demand-generating events.
Track Club and Marketing inventory in Property Management Systems and adjust inventory controls and pricing strategies accordingly.
Develop and maintain relationships with comp set hotel DRMs/Revenue Managers.
Develop and maintain relationships with OTA Market Managers and other third-party channel managers.
Work closely with HR to ensure accurate protocols impacting attendance, payroll, disciplinary action, etc.
Responsible for hiring Revenue Agents.
Manage Reservations Manager by assisting with overall Reservations Operations, scheduling PTO, assisting with prioritizing workflow based on hotel demand, and performance review.
Collaborate with General Managers and Front Office teams to ensure sellout strategies are in place.
Take part in the transition of DRI & Bluegreen regarding rebranding properties, communicating policies and procedures, and offering training.
Carry out additional tasks and special projects as delegated by the Director of Revenue Management & VP of Revenue Management, Sales, & Marketing.
Instruct, support, and direct Regional Revenue Managers & Revenue Managers, handling all elements of connected job duties and performing performance assessments.