Sr. Manager, Quality Transformation & Governance

Chamberlain Group•Oak Brook, IL

19h

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

Requirements

Bachelor's Degree in Engineering or equivalent experience
10+ years of experience in Quality, Operations, or Engineering
5+ years experience in Manufacturing and Supplier Quality
5+ years in a managerial role
Expertise in ISO, Six Sigma, Lean, and regulatory compliance
Ability to work in a matrix/cross-functional environment
Strong interpersonal and customer communication skills
Experience with products that have HW and SW components
Strong problem solving and analytical skills
Able to travel up to 25% - domestically and internationally

Nice To Haves

Masters in Engineering, Quality, or related field
Electromechanical and manufacturing operations experience
Six Sigma Black belt preferred
Working Knowledge and Application of Lean Manufacturing, DFM, Kaizen, Value Stream Mapping, Voice of the Customer, and Total Cost of Ownership
Ability to implement Statistical Process Control
Ability to work in a matrix/cross-functional environment

Responsibilities

Lead initiatives to create best-in-class processes across all quality engagements, including customer, manufacturing, supplier, product, and software
Proven record of leading quality transformations
Direct ownership of ISO 9001 improvements and governance across all CG quality functions. Auditing and maintaining readiness at all times towards compliance
Develop and implement new KPIs to measure the progress and success of quality improvements
Drive innovation through technology, including enterprise QMS implementation and data analytics
Ensures compliance with industry regulations and customer requirements.
Leads initiatives to ensure conformance to global quality standards across all manufacturing facilities, supply chains, and quality management processes
Drives continuous improvement initiatives in quality processes and practices.
Leads the identification, prioritization, and execution of quality improvement projects across the organization to improve operational efficiency, product reliability, and customer satisfaction
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.