Sr. Manager, Product Management

PlayStation Global•San Diego, CA

About The Position

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Senior Manager, Product Management - Commerce San Diego, CA Sony Interactive Entertainment is looking for an accomplished, customer obsessed and results oriented Product Management leader to deliver world class customer experiences in the commerce space.

Requirements

Bachelor’s Degree in a business or technical field or equivalent experience.
8+ years of demonstrated experience in product management.
2+ years of experience leading a team of product managers.
Experience in managing subscriptions or e-commerce products, with deep knowledge of key consumer journeys (onboarding, activation, funnel optimization, content engagement, churn management, personalization).
Experience in payments, e-commerce, gaming preferred.
Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps. Experience with agile product development.
Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
Strong analytical abilities and data-driven decision-making, with proven attention to detail.

Responsibilities

Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the voice of the customer.
Manage product roadmaps, align business and technical needs, turn data and insights into actionable projects, prioritize features and determine rollout strategy.
Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term journey optimizations.
Build positive relationships with business stakeholders, drive priorities aligned to business goals and communicate product roadmaps. Support go-to-market planning and execution.
Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis. Understand and communicate effectively how your product is used in market.
Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
Lead a team of senior product managers and develop their skills and capabilities.
Be a champion of PlayStation's cultural values - driving innovation and collaboration at all levels.