Sr. Manager, Procurement Operations

Asurion•Nashville, TN

About The Position

The Senior Manager, Procurement Operations – Android Products will be accountable for leading procurement strategy, execution, and optimization of end-to-end (E2E) processes across the Android mobile device ecosystem. This role ensures procurement operations align with Financial, Compliance, SCM, Product, and Client objectives, while driving efficiency and innovation in sourcing Android devices from carriers, auction platforms, and other third-party suppliers. Key focus areas include: Strategic sourcing of Android devices from carrier auction platforms and alternative channels Third-party supplier management through structured Quarterly Business Reviews (QBRs) Optimization of procurement processes, invoicing, and supplier integration Support for new product introductions and client/program launches Performance monitoring against KPIs/SLAs for procurement cycle times, supplier responsiveness, and cost savings This position requires a proven ability to manage complex global procurement processes, lead cross-functional teams, and proactively intervene to ensure results. Domestic and international travel will be required.

Requirements

8–10 years of experience in telecommunications or mobile device procurement
Bachelor’s degree in Business or related field
Demonstrated ability to lead global cross-functional teams and manage direct reports
Strong oral and written communication skills, including presentations and supplier negotiations
Ability to influence at multiple organizational levels and with external partners
Proven self-starter with proactive, creative problem-solving skills
Expertise in diagnosing and solving complex procurement challenges with detailed analysis
Experience managing supplier integrations, carrier auction platforms, and procurement systems
Understanding of differences between carrier auctions, wholesale suppliers, and direct OEM sourcing
Ability to manage offshore resources effectively
Skilled in distilling procurement requirements into actionable items for cross-functional teams
Proficiency with business software (Visio, PowerPoint, Word, Excel)
Strong analytical, strategic thinking, and change management skills
Track record of overcoming barriers and delivering measurable procurement results
Ability to build and maintain global supplier relationships across diverse organizations
High standards for quality, compliance, and performance

Responsibilities

Develop, launch, and optimize procurement strategies for Android mobile devices across carriers, auctions, and third-party suppliers
Lead sourcing efforts through carrier auction platforms and other marketplaces to secure mobile devices at competitive terms
Drive continuous improvement with both project-focused and daily procurement operations initiatives
Lead structured Quarterly Business Reviews (QBRs) with third-party suppliers to evaluate performance, compliance, and opportunities
Train and hold stakeholders accountable for adherence to procurement processes and standards
Conduct monthly and quarterly operational meetings with defined cadence
Update SOP documentation and ensure compliance with requirements
Identify procurement process failures, determine root causes, and implement corrective actions
Discover opportunities to positively influence KPIs, supplier relationships, and strategic objectives
Act as liaison between carriers, auction platforms, suppliers, and internal stakeholders, building project plans and collecting key information
Lead cross-functional projects to ensure timely completion of procurement-related process changes or implementations
Develop and support pilots to validate new sourcing strategies or supplier partnerships
Ensure compliance with corporate, regulatory, financial, and industry best practices
Perform rotational procurement audits focusing on supplier performance and auction platform efficiency
Support other SCM business needs as required