Sr Manager, Process Opt

Lincare • Clearwater, FL

4d

About The Position

This employee is responsible for championing and developing a sustainable culture of continuous process improvement in all
areas of the business.

Responsible for facilitating business process improvement activities designed to driverevenue, operational excellence, and best practice in key aspects of the business
Improves the real result of key
performance indicators

Requirements

• Bachelor's Degree Required
• 5-7 years in operational/billing operations within the healthcare industry, Required
• Strong analytical mindset and problem-solving
• Excellent attention to detail and investigation
• Effective communication and cross-functional collaboration
• Organization and leadership to manage a team and projects
• Must have good interpersonal communication

Nice To Haves

• Strong proficiency in data analysis and reporting tools (e.g. advanced Excel, SQL, Tableau, Power BI), Preferred
• change manager

Responsibilities

• Serves as an internal consulting leader to improve profitability and customer experience
• Proactively identifies opportunities, scope, launches, and executes projects to capture the opportunities
• Designs, implements, and monitors internal controls and procedures to ensure the accuracy, completeness, and integrity of transactions and data
• Analyzes large datasets to identify trends, anomalies, and variances from expected revenue, preparing detailed reports and actionable insights for senior leadership
• Partners with various departments, including Billing, IT, Sales, Operations, and Compliance to streamline processes, troubleshoot, and aligning practices
• Leads, coaches, and develops a team of professionals and creates training programs for staff on revenue assurance protocols
• Works collaboratively with business leaders to lead/develop a continuous improvement culture
• Supports and challenges the status-quo in direction setting, prioritization, and delivery of activities
• Develops presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.)
• Actively designs, deploys, and implements best practices and standardized processes
• builds and delivers training materials to support these standard processes
• Conceptualizes and develops technology and applications to support operational improvements and workflow
• Runs self-directed improvement projects delivering value to the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees