Sr Manager, Pricing Operations
About The Position
PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. The company operates a global, two-sided network connecting hundreds of millions of merchants and consumers, providing proprietary payment solutions and enabling various funding sources for transactions. PayPal, Venmo, and Xoom products facilitate fund transfers between individuals. For merchants, PayPal offers an end-to-end payments solution including authorization, settlement, instant fund access, and risk management, while also supporting cross-border trade. The company's core values are Inclusion, Innovation, Collaboration, and Wellness, guiding its business practices and commitment to customers, employees, and communities. This role, reporting to the Director, Pricing Operations & Compliance, leads a team of pricing operations professionals. The Senior Manager is responsible for ensuring merchant and partner pricing is executed accurately, completely, timely, and in accordance with contracted terms. The role drives operational excellence across the end-to-end negotiated pricing lifecycle, from price category configuration and validation to contract-to-system reconciliation, and partners cross-functionally with Sales, Legal, and Pricing Product to support complex deals, resolve operational challenges, and advance Pricing Transformation initiatives.
Requirements
- 8+ years relevant experience
- Bachelor’s degree OR Any equivalent combination of education and experience.
Responsibilities
- Lead complex pricing projects that require an understanding of current business trends and market conditions.
- Collaborate with internal teams to resolve pricing-related issues and implement best practices.
- Analyze data to identify pricing opportunities and recommend adjustments to enhance profitability.
- Develop and maintain pricing models that support strategic decision-making.
- Drive global process improvements related to pricing strategies and structures.
- Own end-to-end pricing configuration and validation — ensuring price categories are created, assigned and reconciled against executed agreements accurately, on time and in compliance with SOX controls.
- Serve as the primary Pricing Ops partner to Sales, Legal and Pricing Product — supporting complex deal structuring, resolving escalated operational issues and contributing to process design and tooling decisions that improve the end-to-end contracting and pricing lifecycle.
- Lead, develop and performance-manage a team of pricing operations analysts.
- Set clear goals, build team capability and foster a culture of accuracy, accountability and continuous improvement.
- Identify and drive operational improvements that reduce manual touchpoints, improve accuracy and enable greater automation across pricing configuration, contract validation and amendment processes.
- Support cross-functional Pricing Transformation initiatives — contributing operational expertise, representing Pricing Ops requirements and helping drive the implementation of new capabilities, processes and automation across the pricing lifecycle.
Benefits
- Comprehensive, choice-based programs to support all aspects of personal wellbeing—physical, emotional, and financial
- Flexible, balanced work culture
- Holistic approach to benefits
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security
- Resources to support your mental health
- Annual performance bonus
- Equity
- Other incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
