Sr. Manager, Pre-Sales & Business Development

Itron, Inc.

2d•$125,000 - $215,000•Hybrid

About The Position

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Duties & Responsibilities: • Build, lead, and mentor a high-performing pre-sales team that delivers customer-centric, innovative, and scalable support across global opportunities. • Foster authentic, collaborative relationships with Marketing, Customer Success, CME, Delivery, and Managed Services teams to ensure seamless customer engagement. • Establish performance goals, monitor KPIs, and promote an accountable, agile culture that drives consistent, high-quality deliverables. • Develop and maintain standardized pre-sales processes, templates, and tools for proposals, RFP/RFI responses, Statements of Work (SOW), and customer-facing materials. • Ensure an 80% standardized / 20% custom SOW model to improve scalability and operational excellence. • Oversee creation of pre-sales artifacts, including solution outlines, presentations, brochures, pricing models, and security documentation. • Drive full adoption of Loopio (RFP/RFI automation) and Conga CPQ (quoting and proposal management). • Collaborate with cross-functional partners on portfolio strategy, offering lifecycle management, hosting platform availability, and solution readiness. • Define solution strategies and pricing models in partnership with CME, Delivery, and Product teams. • Support contract strategy, positioning, and redlines to ensure competitive yet customer-focused deal structures. • Lead or support customer briefings, virtual and on-site shortlist presentations, and value proposition discussions. • Reduce manual quoting by centralizing offerings through CPQ and the Proposals Team. • Ensure operational readiness for proposed solutions, including hosting options, integrations, installation approaches, and delivery strategies. • Work collaboratively with Delivery and Managed Services to formalize opportunity strategies, project scopes, and implementation timelines. Required Skills & Experience: • Bachelor’s degree in a relevant field or equivalent experience. • Proven experience leading pre-sales, sales engineering, or business development teams in a technology-driven environment—preferably within utilities, energy, or enterprise SaaS. • Strong strategic thinking abilities, with a track record of aligning pre-sales efforts to business, customer, and market needs. • Demonstrated experience coaching, developing, and motivating high-performing teams. • Excellent communication skills with the ability to articulate complex technical solutions clearly to both technical and non-technical audiences. • Strong decision-making skills with the ability to manage competing priorities in a fast-moving, agile environment. • Experience using or overseeing tools such as CPQ solutions, RFP automation platforms, and collaboration technologies. Preferred Skills & Experience: • Experience working in the utilities or energy technology sector (electricity, gas, water, AMI, IoT, grid management). • Background in pricing strategy, commercial negotiations, or solution architecture. • Experience managing global or cross-regional pre-sales processes. • Familiarity with hosting platforms, integrations, implementation methodologies, and enterprise delivery models. • Certifications or training in leadership, sales engineering, proposal management, or related fields. Benefits Info This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $125,000-215,000 annually. This position is eligible for our annual bonus program. #LI-EP1 Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected]. Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com Our broad solution portfolio allows our customers to better manage energy and water for a sustainable future. Our innovative, next-generation utility and smart-city solutions help build resilient communities around the world. You can build your career here and do work that truly matters. Learn more about Itron here. Not ready to apply? Introduce yourself to our team so we can stay in touch. 5000+ global employees Products and solutions deployed in 100+ countries Headquarters: Liberty Lake, Washington, USA Publicly traded: ITRI ESG goals and achievements Award-winning workplace Inclusion-first work culture Commitment to employee growth and development: iGrow program Employee resource groups: iBelong program Paid internships, co-op and apprenticeships Generous and flexible paid time off Variable by location or position Hear from our Employees @ Itron Careers Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].

Requirements

Bachelor’s degree in a relevant field or equivalent experience.
Proven experience leading pre-sales, sales engineering, or business development teams in a technology-driven environment—preferably within utilities, energy, or enterprise SaaS.
Strong strategic thinking abilities, with a track record of aligning pre-sales efforts to business, customer, and market needs.
Demonstrated experience coaching, developing, and motivating high-performing teams.
Excellent communication skills with the ability to articulate complex technical solutions clearly to both technical and non-technical audiences.
Strong decision-making skills with the ability to manage competing priorities in a fast-moving, agile environment.
Experience using or overseeing tools such as CPQ solutions, RFP automation platforms, and collaboration technologies.

Nice To Haves

Experience working in the utilities or energy technology sector (electricity, gas, water, AMI, IoT, grid management).
Background in pricing strategy, commercial negotiations, or solution architecture.
Experience managing global or cross-regional pre-sales processes.
Familiarity with hosting platforms, integrations, implementation methodologies, and enterprise delivery models.
Certifications or training in leadership, sales engineering, proposal management, or related fields.

Responsibilities

Build, lead, and mentor a high-performing pre-sales team that delivers customer-centric, innovative, and scalable support across global opportunities.
Foster authentic, collaborative relationships with Marketing, Customer Success, CME, Delivery, and Managed Services teams to ensure seamless customer engagement.
Establish performance goals, monitor KPIs, and promote an accountable, agile culture that drives consistent, high-quality deliverables.
Develop and maintain standardized pre-sales processes, templates, and tools for proposals, RFP/RFI responses, Statements of Work (SOW), and customer-facing materials.
Ensure an 80% standardized / 20% custom SOW model to improve scalability and operational excellence.
Oversee creation of pre-sales artifacts, including solution outlines, presentations, brochures, pricing models, and security documentation.
Drive full adoption of Loopio (RFP/RFI automation) and Conga CPQ (quoting and proposal management).
Collaborate with cross-functional partners on portfolio strategy, offering lifecycle management, hosting platform availability, and solution readiness.
Define solution strategies and pricing models in partnership with CME, Delivery, and Product teams.
Support contract strategy, positioning, and redlines to ensure competitive yet customer-focused deal structures.
Lead or support customer briefings, virtual and on-site shortlist presentations, and value proposition discussions.
Reduce manual quoting by centralizing offerings through CPQ and the Proposals Team.
Ensure operational readiness for proposed solutions, including hosting options, integrations, installation approaches, and delivery strategies.
Work collaboratively with Delivery and Managed Services to formalize opportunity strategies, project scopes, and implementation timelines.