Sr Manager Portfolio Operations

CONA Services • Charlotte, NC

3d

About The Position

The Senior Manager Portfolio Operations is responsible for the operational governance, intake, prioritization, and ongoing health of the enterprise initiative portfolio. This role ensures that initiatives are rigorously evaluated, strategically aligned, value-driven, and effectively governed from intake through execution and scale.The role owns the initiative intake and prioritization process, partners with initiative sponsors to support business case development, and establishes scoring, stage-gate, and KPI/value realization standards. This role continuously monitors portfolio health and change management effectiveness to inform scale, stop, or continue decisions, enabling disciplined investment of enterprise resources.This role works cross-functionally with strategy, finance, and business leaders and serves as a critical enabler of enterprise execution excellence.

Requirements

• Portfolio & Program Leadership: understanding of initiative portfolio management and evaluation process; ability to manage ambiguity and build process in a newly established function; strong judgment in evaluating risks and value.
• Strategic & Analytical Thinking: ability to translate initiatives into measurable outcomes; strong financial and business case acumen; experience designing prioritization frameworks, and performance dashboards.
• Influence & Stakeholder Management: ability to influence senior leaders without direct authority; skilled facilitator of cross-functional governance and decision forums; strong communication skills—able to distill complex information into clear insights.
• Change & Execution Discipline: understanding of change management principles and adoption risks; ability to identify execution bottlenecks and systemic portfolio issues; continuous improvement mindset with comfort driving standards and rigor.
• Bachelor's degree (4 years)
• Knowledge acquired through 5 to up to 7 years of relevant work experience

Nice To Haves

• Degree in Business Administration, Economics, Finance, Marketing or related field

Responsibilities

• Portfolio Intake: Own the enterprise initiative intake process to ensure clear, consistent, and strategically aligned evaluation across the portfolio.
• Business Case & Value Management: Support business case development in partnership with Enterprise Strategy and Functional Leaders to ensure linkage between initiatives, strategy, KPIs, and measurable value realization.
• Scoring, Prioritization & Stage-Gate Governance: Design and operate scoring, prioritization, and stage-gate governance to drive disciplined investment and informed decision-making.
• Portfolio Health & Performance Management: Monitor portfolio health and performance to inform data-driven scale, continue, pivot, or stop decisions.
• Change Management & Adoption Oversight: Oversee change readiness and adoption to ensure initiatives deliver sustained business outcomes.
• Continuous Improvement: Advance Enterprise Initiatives maturity by establishing standards, improving governance rigor, and advising leaders on portfolio optimization.

Benefits

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Manager