Sr. Manager, People Operations

KCF Technologies • State College, PA

4h

About The Position

We are currently seeking a Sr. Manager, People Operations to lead our People Operations team! As a Sr. Manager, People Operations at KCF Technologies, you'll have the opportunity to work on highly collaborative team in one of the most exciting fields in technology- right in the heart of State College, PA!

Requirements

• Bachelor’s degree in Human Resources, Labor & Employee Relations, Business, or another related field preferred.
• Minimum 7 years Human Resources related experience or equivalent work experience
• Working knowledge of general HR practices, relevant labor laws, and regulations
• Ability to work in a highly autonomous role while demonstrating solid judgment and experience assessing risk relative to the business
• Demonstrated ability to deliver sensitive and difficult communications to employees and leaders (e.g. corrective action, reductions-in-force, and involuntary terminations)
• Ability to pivot when faced with numerous and competing priorities
• Outstanding verbal, written and relationship management skills
• Excellent leadership and conflict resolution skills

Nice To Haves

• SHRM or PHR certification preferred

Responsibilities

• Lead, manage, and hold a team of people operations personnel accountable in the functions of operations, recruitment, and talent management; Hires, coaches and develops team to ensure they have the tools to perform at their best; Ensures an environment that 1) aligns with KCF’s operating values, 2) promotes employee engagement, urgency, and high performance, and 3) provides for ongoing learning and development opportunities
• Manage payroll processing, related compliance, tax set up; address issues and questions regarding payroll from employees; process commission and bonus payments along with merit increases
• Administer compensation plan and maintain and administer benefits, including health insurance, life insurance, 401(k), short-term disability, wellness, etc. through eligibility, enrollments, payments, and problem-solving
• Drive day-to-day employee relations resolutions including HR-related topics such as leave and compensation and resolve any issues that may arise
• Partner with external HR Consultants, Employee Benefits Consultants, Vendors, KCF leadership, and other resources as needed on HR priorities to ensure delivery and implementation of HR solutions
• Coach, partner, and own performance management, including administering and tracking biannual employee performance reviews
• Consults on a variety of routine to complex employee relations issues such as corrective actions and policy violations
• Cultivates the company’s culture through internal communications, companywide survey administration, and ensuring all departments align with the organization’s mission, vision, and values.
• Gather and analyze data with useful HR metrics along with completion of HR-related surveys as needed
• Develop and implement human resource policies along with revision as needed
• Responsible for special projects and system updates related to the HRIS, as well as other hosted software systems
• Oversee HRIS management; Update and maintain organizational charts along with employee data
• Manage internal and external compliance projects under the direction of leadership to ensure compliance with labor regulations
• Participate as a partner in company onboarding process for new employees
• Manage offboarding process for employees leaving the company, both voluntary and involuntary situations
• Manage employee immigration needs along with partnership with law firm
• Responsible for standard and custom reports requested by departments and managers, as well as for compliance-related reporting
• Oversee annual budget for People Operations and maintain a continuous, disciplined approach to ensure fiscal responsibility is top of mind
• Implement belonging measures in operational People Operations aspects of the company, including pay equity, employee engagement, and benefits
• Enhance job satisfaction and employee engagement in situations like resolving issues promptly, applying for new perks and benefits, and organizing team building activities
• Other duties as assigned by the supervisor and other KCF leadership staff

Benefits

• 100% company-paid Medical, Dental, Vision, Disability, and Life Insurance premiums
• Health Savings Account with generous employer contributions
• Flexible work model for most positions, “work from home, work from anywhere”
• Competitive compensation & bonus opportunities
• Four weeks Paid Time Off; Paid Holidays + "Flex" Holiday
• 401(k) with company match
• Monthly cell phone and internet stipend
• $500 annual wellness reimbursement
• Learning culture committed to growth and continuous development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level