Sr Manager Operations

Akima, LLC•Herndon, VA

14h•Hybrid

About The Position

This position provides operational management and support for Akima operating company(s). It requires working closely with Akima management, operating company(s) project staff, federal customers, Akima Shared Services staff, and Akima Growth colleagues. The selected applicant will be responsible for supporting the operating company(s) in achieving outstanding strategy, service delivery, financial, risk, contract, human capital, quality, customer satisfaction, and growth performance across the portfolio. The Operations Manager also contributes to overall process improvements and may program manage various contracts and special projects as necessary. Systems Intelligence, an Akima company, is an Alaska Native Corporation (ANC) whose mission and purpose extend beyond federal projects to support shareholder communities in Alaska. The work makes a difference in the lives of 15,000 Iñupiat shareholders. For government customers, Systems Intelligence delivers innovative information technology solutions that evolve and modernize IT infrastructures. As an employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, and will have access to comprehensive benefits, competitive pay, growth opportunities, and excellent retirement options.

Requirements

Bachelor’s Degree and at least 10 years of experience leading Government contracts or organizations at an operational level.
PMP required.
Knowledge of organizational planning, policy development, business process improvements, information management, and standard government acquisition processes.
Experience in financial management and analysis to include P&L, Forecasting, and Budget Planning.
Demonstrated ability to develop appropriate briefings for executives and meet objectives driven by firm deliverable deadlines.
Excellent verbal and written communication, analytical, time management, decision-making, presentation, human relations, and organization skills.
Ability to collaborate effectively as part of a team while maintaining discretion and confidentiality.

Responsibilities

Contributes to operating company strategic planning, direction, goal setting and risk management in collaboration with senior management.
Provide transition management duties for new contract phase-ins.
Ensure all company and operational requirements, policies and procedures are adhered to at the project and operating company level and identifies/implements process improvements as appropriate.
Verifies contracts are performing in accordance with contractual requirements and achieving high customer satisfaction ratings.
Responsible for and/or contributes to recurring business execution functions enabling efficient company operations.
Establish strong working relationships with Program Managers and Akima Share Services stakeholders, support Program Managers with internal business process and collaborate on creative problem solving to achieve contract and organizational goals.
Supports Program Managers in maximizing each contracts’ financial performance and risk, including monitoring and managing subcontractor/vendor performance.
Represent the values and commitment of Akima to colleagues, customers and teaming partners.
Lead and support operating company quality initiatives.
Support business development/capture efforts with technical inputs, identification of key personnel, customer visits, participation in solicitation site visits, color reviews, and estimating.
Must be able to multitask, adapt, and grow with our business. The ideal candidate will be experienced handling multiple concurrent projects and take on other duties as assigned.