Sr Manager, Operational Excellence

Pfizer • New York City, NY

2d • Remote

About The Position

Global Hospital & Biosimilars Manufacturing (GH&B) is a new organization focused on maximizing impact, enhancing patient care, and driving operational excellence. With nearly 10,000 colleagues, 12 manufacturing sites, and 101 contract manufacturers, GH&B meets the needs of approximately 100 million patients annually worldwide. As the Operational Excellence Lead, you will be crucial in elevating operational standards across the PGS network. Your advanced knowledge in operational excellence and continuous improvement will optimize site performance and implement best practices. This involves conducting OpX Maturity Diagnostics, spearheading initiatives, and driving value realization to identify and eliminate inefficiencies, ensuring streamlined processes and enhanced operational effectiveness for measurable value and impact. Your contributions will provide valuable insights and recommendations, directly impacting the efficiency, effectiveness, and strategic alignment of business processes. Leveraging IMEx and methodologies such as Lean, Six Sigma, and Innovation, you will foster a culture of operational excellence and continuous improvement across the GH&B network of sites. As a Senior Manager, you will coach and mentor teams to adopt best practices, drive a continuous improvement mindset, and achieve measurable outcomes.

Requirements

• Expertise and demonstrated applications of methodologies like Lean, Six Sigma, Innovation, TQM, Design Thinking, Kaizen, TPM, Process Mapping/Visualization, Agile Methodologies, and holds relevant certifications where applicable.
• Analytical Mindset: Assesses internal and external factors and utilizes data and analytics, problem identification, and problem-solving to develop sustainable solutions.
• Results-Oriented: Consistently focuses on achieving measurable results and sustainable improvements.
• Effective Communication: Use a variety of communication tools and techniques to present complex ideas to T432 leaders, anticipate the potential objections and address stakeholder concerns to ensure alignment through effective storytelling.
• Influencing Skills: Effectively influence and align stakeholders at various T4321 tiers in a matrixed environment.
• Collaboration: Collaborate with leaders, stakeholders, and cross-functional teams to define goals, priorities, and success metrics, ensuring alignment with business strategies.
• Bachelor's degree with at least 6 years of experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience.
• Completed multiple Lean or Six Sigma Green Belt projects within the past 2 years, demonstrating practical application and measurable results.
• Proficiency in data analytics tools and platforms (e.g. Tableau, Power BI).
• Proficiency in operational excellence methodologies (e.g. Kaizen, Lean, Six Sigma, Value Stream Mapping, TPM, 5S).
• Experience leading cross site initiatives driving from strategy to implementation and sustainment.
• Proven experience demonstrating the ability to influence and align peers with Operational Excellence strategic priorities.
• Strong ability to navigate through uncertainty and perform effectively in dynamic environments.
• Exceptional communication & interpersonal skills to enable, motivate & influence at various levels and from different reporting lines than your own.
• Promotes Innovation creative behaviors and takes appropriate risks to challenge the status quo, resulting in enhanced processes.
• Fluent in English.

Nice To Haves

• Lean or Six Sigma Black Belt.
• Innovation Coach.
• 6 + years experience in Operational Excellence leadership experience preferred.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Responsibilities

• Leverage demonstrated IMEx subject matter expertise in various ecosystems to ensure sites sustainably apply the Production System, accelerating value realization and long-term performance improvement.
• Apply proven methodologies such as Lean, Six Sigma, Innovation, TQM, Design Thinking, Kaizen, TPM, Process Mapping/Visualization, and Agile to identify inefficiencies and streamline processes to delivery against financial goals.
• Lead, support, and coach continuous improvement initiatives, including Lean & Six Sigma belt projects, focused on driving value realization across the GH&B network.
• Train, support, and coach site colleagues to enhance site skills and knowledge in operational excellence methodologies.
• Foster a culture of continuous improvement by encouraging the adoption of proven methodologies and best practices throughout the GH&B network.
• Actively engage as a T4 GH&B Operational Excellence Process Centric Team member to build a self-sustaining culture of continuous improvement.
• Lead OpX Maturity Diagnostics to evaluate operational efficiency, identify continuous improvement opportunities, and implement effective, sustainable solutions.
• Own data analytics of performance metrics to assess process effectiveness, track improvements, and make data-driven decisions that enhance operational performance to deliver financial savings.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary
• Eligibility to participate in our share based long term incentive program
• Relocation assistance may be available based on business needs and/or eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees