Sr Manager of Restaurants

All Career • Pine Mountain, GA

5d

About The Position

Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Responsibilities and Duties: Manage the day-to-day operations of food and beverage at Piedmont, Cason’s Tap Room, and the Azaela Market - including budgeting, forecasting, inventory management, and staffing. Hire, train, and motivate a high-performing team of food and beverage professionals, including chefs, cooks, servers, and bartenders. Work closely with other departments, such as sales and marketing, to coordinate food and beverage offerings for events and special occasions. Ensure compliance with health and safety regulations, as well as company policies and procedures. Manage the guest feedback process to continuously improve the guest experience. Proven success in managing food and beverage teams, with a track record of delivering exceptional service and profitability. Experience: Bachelor's degree in hospitality management or equivalent experience required. Minimum of 5 years of experience in food and beverage management. Strong leadership skills with the ability to manage and motivate a large team. Excellent interpersonal, organizational and communication skills. Knowledge of current trends and innovations in food and beverage operations. Experience managing budgets and forecasting financial performance. Strong customer service skills with a passion for delivering an exceptional guest experience. Must be able to work flexible hours, including nights, weekends, and holidays. Schedule and salary will be based on a 50-hour work week. Skills and Qualifications: Genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information. Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must have professional appearance with good personal hygiene. Must promote and support a “team” work environment by cooperating and helping co-workers while showing appreciation for others. Must adapt to changes easily and tolerate a fast-paced environment. Must be sensitive to the needs of our Guests and take action to meet their needs within company guidelines. Detail oriented and maintains a high level of accuracy, strong organizational skills, excellent analytical skills, strong verbal and written communication skills. Able to speak, read and write English. Able to sit and/or stand for long/short periods. Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. Able to operate different types of motorized vehicles, including but not limited to automobiles, vans, golf carts, and other all-terrain vehicles as well as ability to enter and exit vehicle multiple times daily. Able to move, bend, stoop, kneel, reach, twist. Must be able to lift 25 pounds. Daily exposure to PC. Occasional travel may be required

Requirements

• Bachelor's degree in hospitality management or equivalent experience required.
• Minimum of 5 years of experience in food and beverage management.
• Strong leadership skills with the ability to manage and motivate a large team.
• Excellent interpersonal, organizational and communication skills.
• Knowledge of current trends and innovations in food and beverage operations.
• Experience managing budgets and forecasting financial performance.
• Strong customer service skills with a passion for delivering an exceptional guest experience.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Schedule and salary will be based on a 50-hour work week.
• Genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers while showing appreciation for others.
• Must adapt to changes easily and tolerate a fast-paced environment.
• Must be sensitive to the needs of our Guests and take action to meet their needs within company guidelines.
• Detail oriented and maintains a high level of accuracy, strong organizational skills, excellent analytical skills, strong verbal and written communication skills.
• Able to speak, read and write English.
• Able to sit and/or stand for long/short periods.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to operate different types of motorized vehicles, including but not limited to automobiles, vans, golf carts, and other all-terrain vehicles as well as ability to enter and exit vehicle multiple times daily. Able to move, bend, stoop, kneel, reach, twist.
• Must be able to lift 25 pounds.
• Daily exposure to PC.
• Occasional travel may be required

Responsibilities

• Manage the day-to-day operations of food and beverage at Piedmont, Cason’s Tap Room, and the Azaela Market - including budgeting, forecasting, inventory management, and staffing.
• Hire, train, and motivate a high-performing team of food and beverage professionals, including chefs, cooks, servers, and bartenders.
• Work closely with other departments, such as sales and marketing, to coordinate food and beverage offerings for events and special occasions.
• Ensure compliance with health and safety regulations, as well as company policies and procedures.
• Manage the guest feedback process to continuously improve the guest experience.
• Proven success in managing food and beverage teams, with a track record of delivering exceptional service and profitability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees