Sr. Manager of Event Sales

SSA Group, LLC • Colorado Springs, CO

2d • Onsite

About The Position

The Sr. Manager of Event Sales is responsible for driving sales and revenue growth by promoting and selling the venue and catering services. This role involves developing and implementing sales strategies, building strong client relationships, and ensuring the successful execution of events. The Sr. Manager of Event Sales primary responsibility will be as an active seller to meet and exceed sales targets. This position requires a dynamic individual with excellent communication, negotiation, and organizational skills, dedicated to delivering exceptional client experiences.

Responsibilities

• Develop and implement strategies to sell the venue and catering services to new and returning clients.
• Solicit, negotiate, and book events through a defined sales process.
• Plan and upsell functions with clients, including space requirements, times, equipment, menus, themes, and decorations.
• Respond to client requests promptly and ensure client satisfaction.
• Prepare and manage contracts, Banquet Event Orders (BEOs), diagrams, and other necessary documents.
• Maintain strong, positive relationships with clients to encourage repeat business.
• Conduct post-event follow-ups to engage clients and foster continued development.
• Work closely with clients to understand their needs and provide tailored solutions.
• Develop and execute and inbound and outbound sales strategy in order to exceed sales targets.
• Coordinate with the operations and culinary teams to ensure events are executed flawlessly including menu planning, setup, staffing, and equipment.
• Walk event spaces before events to ensure everything is in working order and address any issues promptly.
• Maintain communication with vendors and uphold an active list of resources for client and internal use.
• Collaborate with Catering District team to develop training programs to motivate and mentor employees.
• Communicate and collaborate effectively with the Catering Operations, Culinary Team, and other departments involved in events, implementing new strategies and procedures where necessary.
• Maintain communication with the General Manager, Catering Managers, and Executive Chef to ensure events are executed flawlessly.
• Ensure compliance with local, state, and federal laws.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Maintain communication with vendors, including pricing knowledge and negotiation.
• Uphold an active list of resources for client and internal operational use.
• Develop, meet, and exceed monthly and annual sales budgets and plans.
• Analyze sales and inventory to maximize opportunities.
• Practice and implement yield management and forecasting regularly.
• Review all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Receivable.
• Report weekly and monthly sales through the contract system and SSA standard reporting.
• Promote an inclusive and supportive approach within the unit.
• Support sustainability and conservation efforts in business applications and provide teaching opportunities to unit staff.
• Perform other tasks as deemed necessary.
• Promote an inclusive & supportive approach within the Catering team, with networking continuing at all units.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Lead by example through Sustainability/Conservation efforts; display knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engage with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.

Benefits

• Flexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to schedule time off as needed within business scope.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
• Participation in a 401(k) program with a 15% company match (eligible after one year of employment).
• Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
• Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event
• (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline
• Up to 5 days Paid Bereavement Leave
• $75 monthly cell phone stipend
• Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees