Manager of Event Operations

University of Washington Medical Center•Seattle, WA

1d•$54,732 - $73,608

About The Position

The Husky Union Building has an outstanding opportunity for a Manager of Event Operations to join their team. ABOUT THIS OPPORTUNITY Reporting to the Associate Director for Event and Information Services, the Manager of Event Operations is responsible for the day-to-day operation of the HUB’s meeting and event spaces. This position supervises up to 40 student employees and maintains event and meeting equipment, furnishings, and spaces. This position also assists with the development of program policies, budgets, and processes related to event operations and advises campus community members and clients on meeting and event set-up and A/V needs.

Requirements

Must be able to independently lift, push, and pull 50 pounds.
High school graduation or equivalent, AND
Three years of applicable experience in event management or related program specialty.

Nice To Haves

Bachelor’s degree in business administration, communications and marketing, or related field.
Five years of applicable experience in event management or related program specialty.
Specific experience with or knowledge of amplified sound systems for concerts and performances, video projection systems, theatrical lighting, and/or audio and video recording.

Responsibilities

Event Operations Management (40%) Process week-of updates for all Major Event Spaces ensuring accuracy of staffing levels and production materials.
Oversee delivery of program services by directing the work of all HUB Event Services staff to ensure that all event spaces are set to customer specifications on a daily basis.
Monitor quality of work and services provided by the staff; create, review and assess systems for task delivery for accuracy and efficiency.
Perform spot checks of event spaces to ensure that facility set- up and technology are provided as requested; ensuring ADA accessibility, and fire safety standards are met.
Provide quality customer service by working closely with the scheduling office and clients.
Meet, advise and communicate with clients regarding all aspects of their events, including furnishings, audio visuals, lighting, sound, power, caterers, decorations and facility policies.
Use graphic and database software to produce complex and detailed event diagrams and record event information.
Equipment and Space Maintenance (30%) Maintain a database for inventory of all furnishings; update and review inventory bi-annually to ensure safety, security and viability of equipment.
Work to ensure Facilities Maintenance staff are notified of any maintenance needs and recommend long-term preventative maintenance plans.
Review current needs of the program and make recommendations for updates and additions in equipment and furniture inventory.
Assist the Associate Director of Events and Information on budgeting to accommodate equipment, services and supplies.
Make recommendations and assist with development of the annual budget.
Create and maintain vendor relations for purchases and rental equipment.
Assist with special event programs within the department.
Supervision (30%) Hire, train, supervise, and evaluate 1 full-time Event Operations Coordinator (Program Coordinator) and up to 40 student employees.
Maintain the scheduling databases to keep track of staff information, schedules and student reports.
Review current needs of the program and make recommendations for updates and additions in staffing, scheduling Assist the Associate Director of Events and Information on budgeting to accommodate staffing, equipment, services and supplies.
Make recommendations and assist with development of the annual budget.
Other related duties as assigned.