Sr. Manager - North American Delivery

Ollion • Austin, TX

3h • $140,000 - $160,000 • Hybrid

About The Position

Ollion helps ambitious organizations make the most of their transformation by connecting companies and capabilities globally. They focus on innovation, creating game-changing breakthroughs while keeping people in mind. The company values independence, seasoned teams, and straightforward, sometimes groundbreaking, solutions. They prioritize progress over process, solving tech and business challenges with ingenuity and humanity. As the Sr. Manager North America Delivery, you are responsible for the health, growth, and excellence of the North America implementation organization. This involves leading the engineers and project staff who build, migrate, and run client environments, ensuring seamless transitions from initial migration and project delivery into long-term managed operations, all while maintaining elite technical standards.

Requirements

• 10–12+ years in engineering and cloud architecture.
• At least 5 years of management experience overseeing multi-disciplinary implementation teams.
• Proven leadership managing large, distributed teams driving end-to-end delivery of cloud operations (AWS/GCP/Azure).
• Strong working knowledge of AWS MAP requirements, OLA processes, and experience with Matilda Cloud or similar migration automation tooling.
• Proven track record of meeting or exceeding utilization targets and delivery KPIs in a professional services environment.
• Experience working with offshore teams to optimize project costs without sacrificing quality or security.
• Deep expertise in taking high-level architectural designs and translating them into actionable engineering workstreams.
• Elite ability to facilitate dialogue between deep engineering teams and non-technical C-level stakeholders.
• Ability to dissect complex SOWs to identify "hidden" risks in resourcing or skill requirements.
• Proven ability to “roll-up your sleeve” and assist as an escalation point with complex delivery issues, while simultaneously attending to the management needs of a team.

Nice To Haves

• Bachelor’s or Master’s degree in Business, IT, or Engineering.
• ITIL 4 Managing Professional (MP) or Strategic Leader (SL) certification.
• PMP or equivalent resource management certifications.
• Foundational certifications in a minimum of 2 different CSPs (AWS, Azure, or GCP).

Responsibilities

• Direct leadership of all NA Delivery personnel across the ProServe and Managed Services business units, leading the implementation teams responsible for bringing architectural designs to life.
• Accountable for achieving regional billable utilization targets and maintaining superior delivery quality, responsible for the operational levers that drive project success and customer satisfaction.
• Partner closely with Solutions Architecture to perform "deployability" reviews, acting as the bridge between design and execution, ensuring proposed architectures are operationally sound and implementable.
• Effectively collaborate to integrate and manage offshore resources to lower the total cost to deliver, ensuring high-quality output remains consistent across global time zones.
• Lead the charge in using AI and automation (e.g., automated code conversion, predictive risk analysis, and auto-gen documentation) to lower delivery costs and increase speed-to-market.
• Bridge the gap between project-based builds and long-term managed support, ensuring that every migration project is executed with "Day Two" operational readiness in mind.
• Act as the strategic lead for all North American migration engagements, leveraging 8+ years of experience to navigate complex data center exits and cloud-to-cloud transformations.
• Deeply utilize AWS Migration Acceleration Program (MAP) and Optimization and Licensing Assessments (OLA) to streamline migration funding and technical execution.
• Drive the use of industry-leading migration platforms, specifically Matilda Cloud, to automate discovery and accelerate migration workstreams.
• Oversee the implementation of cloud-native principles (IaC, Kubernetes, Serverless) to ensure client environments are scalable, automated, and maintainable.

Benefits

• Opportunities to Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self!
• Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees.
• Remote-first, globally distributed organization where our people are empowered to learn, grow, and perform at their best.
• Retirement planning (i.e. CPF, EPF, company-matched 401(k)).
• Medical insurance which is in line with industry benchmarks in their geography.
• Mental health resources.
• Additional wellness programs.
• Generous time off and leave allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees