Sr Manager, Mid-Market Sales - Downers Grove, IL

T-Mobile • Downers Grove, IL

3d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role leads a sales team focused on acquiring new mid-market customers and increasing revenue through wireless voice, data, and Internet of Things (IoT). It involves coaching and motivating the team to manage customer relationships and sales pipelines effectively in a dynamic environment. The role differentiates by leveraging advanced network technologies to provide innovative business solutions. Success is measured by team performance, revenue growth, and customer acquisition metrics. The work impacts organizational growth and customer satisfaction by delivering tailored wireless solutions to mid-market businesses.

Requirements

• Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• Task Management Ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking, ensuring efficient handling of multiple tasks simultaneously. (Required)
• Customer Service Demonstrated experience delivering superior customer service and attention to detail, consistently meeting and exceeding customer expectations. (Required)
• Communication Excellent interpersonal, written, and oral communication skills, enabling clear and effective interaction with colleagues, clients, and stakeholders. (Required)
• Negotiation Effective negotiating and closing skills, including strong communication, emotional intelligence, and problem-solving abilities to achieve favorable outcomes. (Required)
• Leadership Ability to inspire and guide a sales team, effectively communicate goals, make strategic decisions, and drive performance to achieve sales targets, fostering a positive and productive team environment. (Required)
• Sales Process Management Experience with funnel management and accurate forecasting, ensuring a streamlined sales process and reliable prediction of sales outcomes. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Acceptable areas of study include Business, Sales, Marketing or related field (Preferred)
• 4-7 years Sales management (Preferred)
• 4-7 years Outside sales experience and a demonstrated history of sales achievements in a commissioned environment within the same company. (Preferred)
• 2-4 years Technology sales/Wireless industry (Preferred)

Responsibilities

• Lead and coach the sales team to build customer relationships and manage sales pipelines effectively to drive revenue growth
• Recruit, onboard, and develop sales professionals to maintain a high-performing team aligned with organizational values
• Stay informed on industry trends and product knowledge to support team learning and market responsiveness
• Foster collaboration across internal and external partners to enhance sales effectiveness and customer engagement
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level