Sr Manager, IT Business Analysis

Gilead Sciences • La Verne, CA

1d

About The Position

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Key Responsibilities Business Partnership Serve as the primary IT Business Analysis partner for La Verne Manufacturing, Global Quality, and PSO. Translate business needs into clear, actionable technology strategies, roadmaps, and solution requirements. Identify and drive process improvements that enhance compliance, efficiency, and operational execution. Provide structure, clarity, and decision support in ambiguous or evolving business environments. Digital & AI Enablement Drive AI literacy and adoption across manufacturing, quality, and PSO organizations. Assess, shape, and support delivery of AI-enabled use cases aligned with GxP and responsible AI standards. Support change management, adoption, and readiness for new digital workflows and tools. Systems & Operational Support Provide business analysis and enhancement support for MES, SAP, automation interfaces, Veeva QMS, GMax, and other regulated GxP systems. Partner with business teams on deviations/CAPA, audit readiness, lifecycle quality, and operational readiness processes. Ensure all system updates and changes comply with GxP, 21 CFR Part 11, and Good Documentation Practices (GDP). Delivery & Continuous Improvement Lead requirements gathering, process mapping, validation planning, and User Acceptance Testing (UAT) activities. Collaborate with project managers, solution architects, and vendors to deliver stable, compliant, and scalable solutions. Support issue resolution and drive continuous improvement initiatives across systems and processes. Benchmark site capabilities and contribute to cross-site harmonization and global standards. Stakeholder Engagement Build and maintain trusted partnerships with site and global business leaders. Clearly communicate risks, insights, trade-offs, and recommendations to diverse stakeholders. Provide informal leadership and mentorship to analysts and cross-functional partners. Success Profile Builds trusted partnerships and proactively anticipates business needs. Delivers high-quality analysis and solutions with minimal oversight. Demonstrates AI fluency and effectively applies digital tools to real-world problems. Makes sound, compliant decisions in GxP-regulated environments. Brings structure, clarity, and momentum to ambiguous problem spaces. Continuously improves systems, processes, and ways of working. Influences without authority through credibility, logic, and structured problem-solving. Core Competencies Strong business acumen and operational awareness. Deep understanding of GxP systems, digital platforms, and AI enablement. Collaboration and influencing skills across global, cross-functional teams. Ownership, accountability, and disciplined execution. High-quality decision-making and professional judgment. Learning agility and adaptability in a fast-changing environment. Clear, concise, and effective communication. Job Scope & Decision-Making Owns business analysis deliverables supporting manufacturing, quality, and PSO initiatives. Recommends technology solutions that balance compliance, readiness, risk, and business value. Independently prioritizes work based on urgency, risk, and resource availability. Frames options, assesses trade-offs, and guides stakeholder decision-making. Leads cross-functional efforts without direct people management responsibility. Escalates risks with clear context, impact assessment, and mitigation strategies. Represents site needs in global digital, AI, and harmonization initiatives.

Requirements

• BS with at least 8 years of experience in IT, business analysis, or operations. OR MS with at at least 6 years of experience in IT, business analysis, or operations.
• Experience supporting sterile manufacturing, biologics, or regulated GxP environments.
• Strong judgment, prioritization skills, and ability to work effectively through ambiguity.
• Hands-on experience with MES, SAP, QMS, automation systems, and integrated manufacturing platforms.
• Strong AI literacy, including copilots, agentic AI concepts, and data-driven workflows.
• Excellent communication and collaboration skills in global, matrixed organizations.

Nice To Haves

• Experience supporting global manufacturing, quality, or supply chain operations.
• Skills in process modeling, business case development, and technology evaluation.
• Understanding of biologics manufacturing operations and global quality systems.
• Experience delivering digital transformation initiatives or AI-enabled solutions in regulated environments.

Responsibilities

• Serve as the primary IT Business Analysis partner for La Verne Manufacturing, Global Quality, and PSO.
• Translate business needs into clear, actionable technology strategies, roadmaps, and solution requirements.
• Identify and drive process improvements that enhance compliance, efficiency, and operational execution.
• Provide structure, clarity, and decision support in ambiguous or evolving business environments.
• Drive AI literacy and adoption across manufacturing, quality, and PSO organizations.
• Assess, shape, and support delivery of AI-enabled use cases aligned with GxP and responsible AI standards.
• Support change management, adoption, and readiness for new digital workflows and tools.
• Provide business analysis and enhancement support for MES, SAP, automation interfaces, Veeva QMS, GMax, and other regulated GxP systems.
• Partner with business teams on deviations/CAPA, audit readiness, lifecycle quality, and operational readiness processes.
• Ensure all system updates and changes comply with GxP, 21 CFR Part 11, and Good Documentation Practices (GDP).
• Lead requirements gathering, process mapping, validation planning, and User Acceptance Testing (UAT) activities.
• Collaborate with project managers, solution architects, and vendors to deliver stable, compliant, and scalable solutions.
• Support issue resolution and drive continuous improvement initiatives across systems and processes.
• Benchmark site capabilities and contribute to cross-site harmonization and global standards.
• Build and maintain trusted partnerships with site and global business leaders.
• Clearly communicate risks, insights, trade-offs, and recommendations to diverse stakeholders.
• Provide informal leadership and mentorship to analysts and cross-functional partners.
• Owns business analysis deliverables supporting manufacturing, quality, and PSO initiatives.
• Recommends technology solutions that balance compliance, readiness, risk, and business value.
• Independently prioritizes work based on urgency, risk, and resource availability.
• Frames options, assesses trade-offs, and guides stakeholder decision-making.
• Leads cross-functional efforts without direct people management responsibility.
• Escalates risks with clear context, impact assessment, and mitigation strategies.
• Represents site needs in global digital, AI, and harmonization initiatives.

Benefits

• This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
• Benefits include company-sponsored medical, dental, vision, and life insurance plans.
• For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level