Sr Manager, Internal Controls, People & Places

PayPal • San Jose, CA

2h • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The People & Places Business Risk and Controls team is seeking a seasoned, proactive, and strategic risk management professional to play a pivotal role in our global organization. As a Front Line of Defense team, we are responsible for driving and executing day-to-day risk management activities across the People & Places function worldwide. In this individual contributor role, you will lead the delivery of high-impact, sustainable risk-based programs. These include facilitating Risk and Control Self-Assessment (RCSA) workshops for critical processes, managing issues and remediation efforts, designing and enhancing control frameworks, and more. Your work will directly influence the effectiveness and resilience of our global operations.

Requirements

• 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Responsibilities

• Lead complex projects related to internal controls and risk management.
• Resolve complex problems by applying specialized knowledge in internal controls.
• Develop methods and procedures for new assignments to improve internal control processes.
• Collaborate with cross-functional teams to implement best practices in internal controls.
• Analyze current business trends to inform internal control strategies and improvements.
• Lead and execute complex, enterprise-wide initiatives focused on internal controls and risk management, including the facilitation of Risk and Control Self-Assessment (RCSA) workshops for high-impact processes.
• Apply deep subject matter expertise to resolve sophisticated risk and control challenges, leveraging advanced knowledge of internal control frameworks and regulatory expectations.
• Collaborate with cross-functional stakeholders to design and implement innovative methodologies and procedures that enhance the effectiveness and efficiency of internal control environments.
• Cultivate strong, trust-based partnerships with senior leaders, functional teams, and control partners to proactively identify, assess, and mitigate top risks and emerging issues across the organization.
• Leverage data-driven insights and business intelligence to inform and evolve internal control strategies, ensuring alignment with current and future business trends.
• Champion continuous improvement by identifying and prioritizing opportunities for change that reduce risk exposure and drive strategic value for the business.
• Provide strategic leadership, challenge, and advisory support to global teams, ensuring the development, implementation, and sustainability of robust risk management practices and standards.
• Partner closely with Second Line of Defense and Compliance teams to monitor regulatory changes and translate them into actionable updates to internal control processes and policies.
• Act as a catalyst for cultural transformation, promoting a strong and positive risk culture across the People & Places organization through influence, education, and advocacy.

Benefits

• Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
• This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• At PayPal, we're committed to building an equitable and inclusive global economy.
• And we can't do this without our most important asset—you.
• That's why we offer benefits to help you thrive in every stage of life.
• We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees