Sr. Manager, Insights, Competitive - VALORANT

Riot Games•Los Angeles, CA

About The Position

The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is critical to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed. You will be joining as a Senior Manager for the Competitive Insights team, which supports the broader Competitive Area that includes teams like Match Services, Player Dynamics, Esports Features, and Premier. You’ll lead and support our Insighters in the Area to inform strategic decision-making, uncover opportunities, and represent needs and pain points for our players. Your team will conduct playtests, experiments, studies, and holistic analyses that guide the Competitive roadmap with clarity and rigor. You will be accountable for delivering high-quality insights and ensuring the team operates effectively by ensuring their work plays a pivotal role in guiding development of our features and/or strategy. Your scientific skill set, background in gameplay systems, strong communication skills, organizational rigor, and leadership capabilities will ensure that we have a high-functioning Insights team that can help ensure our product managers, designers, and Area leadership team have the information they need about our players to make VALORANT the best it has ever been. You will own our product and business validation strategies, help define key product performance targets, and monitor performance against those targets for the Area. You will report to the Insights Lead for VALORANT.

Requirements

7+ years of professional experience in research, analytics, data-driven strategy, or related fields, with at least 2+ years of managing teams.
Working knowledge of both analytics and research, with 5+ years specializing in at least one
A keen ability to translate complex insights into strategic recommendations, influence senior stakeholders, and tell clear data-driven stories.
Trusted to operate independently regardless of structure, owns larger problems/projects/workstreams
Excellent teamwork, team leadership, communication, and stakeholder management
Experience synthesizing & socializing results and distilling them into impactful recommendations for product leadership
Experience leading complex efforts with multiple collaborators
Understanding of matchmaking and competitive systems used in multiplayer games used to drive engagement or player sentiment, either through design or personal experience

Nice To Haves

Experience working with game teams through the entire lifecycle of the product (development, launch, and live operations)
Vendor management experience

Responsibilities

Build and lead a high-performing team of Insighters—setting priorities, ensuring craft excellence, and promoting continuous improvement in insights delivery.
Partner with product managers, designers, and VAL Tac leadership to shape strategy, monitor performance in areas like engagement, matchmaking, and player sentiment, and drive decisions grounded in player-centered insights
Oversee prioritization of Insights efforts, balancing the needs of several stakeholder groups across the Competitive Area
Frame and executive validation strategies, define key KPIs, and monitor outcomes. Ensure insights are framed into compelling, actionable narratives to inform product direction
Mentor and grow Insighters, championing craft standards, collaboration, and strategic problem-solving across Riot’s Insights organization

Benefits

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules.
We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match.
Check out our benefits pages for more information.

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