Sr Manager- Infrastructure

Michaels Stores•Irving, TX

About The Position

The Sr Manager - Infrastructure Engineering Senior Infrastructure Engineering Manager role provides vision and leadership for the creation and execution of technology strategies aligned with business requirements and priorities. This role will direct the planning, engineering, implementation, and support of enterprise networks and architecture of solutions which requires in depth technical expertise including, but not limited to the network, voice, mobile, and virtual and physical endpoint domains. Hands on manager leading team of network engineers, leads the effort to establish operational/architectural standards, and directs activities associated with project adherence to those standards. Monitors compliance with the organization's architecture standards among employees, contractors, and third parties. Provides advice and consulting to senior management and the business areas in the development and implementation of technology solutions. Acts as the infrastructure technology expert across the network and security domains and sets technology direction and plans. Directs the research and development activities required to evaluate, select, acquire and implement technology systems and solutions. Directs operational, support relationships and outcomes with key outsourcing service providers. Leads the effort to establish operational processes for systems patching, updates, and upgrades. Partners with the Director of Systems & Database engineering to drive and own the incident management and recovery process. Ensures key ITIL based metrics are in place to measure and enforce service delivery. Designs, implements, and maintains an effective disaster recovery program and the associated technologies. Provides oversight of the disaster recovery and business continuity program. Leads the annual disaster recovery testing program. Selects and manages appropriate 3rd party providers for key infrastructure services, support, and technology implementations. Directs the management and renewal of maintenance contracts and services required to deliver daily infrastructure services to the company. Owns financial planning and analysis for expense and project budgets. Manages capital and expenses budget according to plan. Hires and manages a highly effective team. Leads and coaches, employees, contractors, and consultants with respect to technology direction, engineering, architecture, and support of the infrastructure. Operations support Project support Architecture and new technology Other duties as assigned Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Los Angeles County

Responsibilities

Direct the planning, engineering, implementation, and support of enterprise networks and architecture of solutions which requires in depth technical expertise including, but not limited to the network, voice, mobile, and virtual and physical endpoint domains.
Hands on manager leading team of network engineers, leads the effort to establish operational/architectural standards, and directs activities associated with project adherence to those standards.
Monitors compliance with the organization's architecture standards among employees, contractors, and third parties.
Provides advice and consulting to senior management and the business areas in the development and implementation of technology solutions.
Acts as the infrastructure technology expert across the network and security domains and sets technology direction and plans.
Directs the research and development activities required to evaluate, select, acquire and implement technology systems and solutions.
Directs operational, support relationships and outcomes with key outsourcing service providers.
Leads the effort to establish operational processes for systems patching, updates, and upgrades.
Partners with the Director of Systems & Database engineering to drive and own the incident management and recovery process.
Ensures key ITIL based metrics are in place to measure and enforce service delivery.
Designs, implements, and maintains an effective disaster recovery program and the associated technologies.
Provides oversight of the disaster recovery and business continuity program.
Leads the annual disaster recovery testing program.
Selects and manages appropriate 3rd party providers for key infrastructure services, support, and technology implementations.
Directs the management and renewal of maintenance contracts and services required to deliver daily infrastructure services to the company.
Owns financial planning and analysis for expense and project budgets.
Manages capital and expenses budget according to plan.
Hires and manages a highly effective team.
Leads and coaches, employees, contractors, and consultants with respect to technology direction, engineering, architecture, and support of the infrastructure.
Operations support
Project support
Architecture and new technology
Other duties as assigned