Sr. Manager of Infrastructure
ZAGG•Midvale, UT
2d
About The Position
We’re hiring a hands-on Infrastructure Manager to lead, build, and operate our enterprise infrastructure. This is a true player-coach role: you’ll set strategy, guide the team, and still stay close to the tech—designing systems, solving hard problems, and stepping in when execution matters. If you enjoy mentoring engineers, owning outcomes, and keeping infrastructure rock-solid while the business scales, this role is for you.
Requirements
- Bachelor’s degree in Computer Science, IT, or equivalent practical experience
- 7+ years in IT infrastructure with 3+ years leading teams
- Deep hands-on experience with: Windows and/or Linux Active Directory, DNS, DHCP Change control and lifecycle management Microsoft 365 Exchange Online, SharePoint/OneDrive, Teams SSO, MFA, Entra ID, Intune Networking LAN/WAN, firewalls, VPNs, load balancers Palo Alto, Cisco routing/switching, Cisco DMVPN, WLC Cloud platforms Azure, AWS, or GCP IAM, EC2/ECS, Route 53, networking, Terraform, IaC, containers, CI/CD (GitLab) Virtualization & hardware VMware, Hyper-V, Horizon Dell and Cisco servers Storage, backup, and monitoring NetApp, Dell storage Veeam Monitoring & incident response CheckMK, PagerDuty Automation & scripting PowerShell, Python, Bash Experience operating infrastructure at enterprise scale or across multiple regions Strong troubleshooting, communication, and execution skills
Nice To Haves
- Azure, AWS, VMware, CCNP, or ITIL certifications
- Strong IaC and automation mindset (Terraform, Ansible, PowerShell)
- Experience supporting ERP, CRM, or other mission-critical platforms
Responsibilities
- Act as both technical leader and people manager for infrastructure, systems, network, and desktop teams
- Mentor engineers through architecture decisions, troubleshooting, and best practices
- Step in hands-on during escalations, incidents, and high-impact projects
- Design, implement, and operate on-prem and cloud infrastructure (AWS, Azure, GCP)
- Ensure high availability, performance, disaster recovery, and business continuity
- Own monitoring, patching, upgrades, and infrastructure lifecycle management
- Lead backup, recovery, and DR testing efforts
- Architect and optimize hybrid and multi-cloud environments
- Drive cloud cost optimization and operational efficiency
- Own virtualization platforms (VMware, Hyper-V) and container technologies where applicable
- Partner with Security to ensure infrastructure meets security and compliance standards
- Implement access controls, vulnerability management, logging, and incident response support
- Build resilient systems with clear runbooks and operational discipline
- Manage workloads, priorities, and on-call rotations
- Lead vendors, MSPs, and service providers; own contracts, renewals, and SLAs
- Collaborate closely with Application, Finance, and Business teams
- Define and execute infrastructure roadmaps aligned with business growth
- Own capacity planning, budgeting, and forecasting
- Evaluate and introduce new tools, platforms, and automation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
