Sr. Manager, Healthcare Transformation, Digital Health

West Health • San Diego, CA

3d • $165,000 - $185,000 • Hybrid

About The Position

The Sr. Manager, Healthcare Transformation, Digital Health will lead high-profile collaborations with public and private sector partners, including hospital systems, to implement innovative, technology-enabled programs at scale. This role supports the creation and testing of new programs and helps ensure that successful initiatives are operationally feasible, scalable, and sustainable across a variety of healthcare settings.

The Sr. Manager serves as a senior operator and strategic integrator, working across complex, multi-stakeholder environments to align West Health’s strategic priorities with partner operations. The role requires strong hospital operations experience, fluency in digital health and EHR-enabled environments, and the ability to synthesize complex information and support effective execution across collaborative initiatives while protecting West Health’s mission and long-term objectives. The role includes program and project management responsibilities such as managing timelines, dependencies, deliverables, and cross-workstream coordination across complex, multi-year initiatives.

This role will also serve as an operational extension of West Health leadership, acting as a trusted proxy on complex initiatives and representing West Health in day-to-day execution when needed.

Requirements

• Bachelor’s Degree in healthcare administration, public health, organizational leadership, or other related discipline required. Graduate degree preferred.
• 5-7 years of experience in hospital or health system operations, with direct exposure to patient flow, throughput, care transitions, command center–adjacent operations, or equivalent systemwide functions.
• 5-7 years of experience managing complex, multi-year programs or portfolios, including responsibility for tracking milestones, dependencies, risks, and deliverables across multiple stakeholders.
• 5-7 years of demonstrated experience working in EHR-enabled healthcare environments, including participation in large-scale operational or technology-enabled implementations.
• Demonstrated experience influencing senior leaders and driving execution without direct authority in complex healthcare environments, including situations involving operational resistance or ambiguous governance.
• Strong stakeholder management and executive communication skills, with experience working directly with clinical leadership, operational executives, IT partners, and external consultants.
• Ability to synthesize complex information and exercise sound judgment, translating ambiguity into clear insights, risks, and recommendations.

Responsibilities

• Develop, implement, and communicate goals, priorities, and strategies for partnered initiatives, including managing timelines, dependencies, and deliverables to ensure alignment with West Health’s strategic objectives and partner operating contexts.
• Provide leadership across internal and external project teams to support coordinated execution across multiple workstreams in complex healthcare environments.
• Create and implement best practices to address barriers to adoption, including challenges related to workflow design, EHR integration, stakeholder alignment, and operational readiness.
• Lead project meetings with collaborators and manage project plans, risks, dependencies, and deliverables, synthesizing inputs into clear recommendations and escalation needs to support timely decision-making.
• Identify key decisions, alignment opportunities, and execution risks where digital health solutions intersect with hospital operations and EHR-dependent workflows.
• Act as a bridge between senior executives and consulting partners, serving as a trusted representative of West Health and translating strategic intent into operationally sound execution.
• Apply hands-on experience in patient flow, throughput, care transitions, command center–adjacent operations, or equivalent systemwide functions to guide practical implementation.
• Coordinate and integrate work across multiple West Health initiatives to ensure consistency of approach, clarity of expectations, and sustained momentum.
• Remain informed on issues related to Successful Aging, including healthcare delivery trends, technology applications, and policy developments relevant to West Health initiatives.
• Identify and articulate critical assumptions, risks, and opportunities across initiatives.
• Manage relationships with consultants, vendors, and senior leaders to maintain alignment, pace, and accountability.
• Maintain the highest standards of professional integrity and confidentiality.
• Support additional initiatives or special projects as assigned by West Health leadership.
• Commitment to West Health's values and mission.

Benefits

• Up to 10% Annual Performance Bonus – rewarding your hard work and success.
• Hybrid Work Schedule (Must be located in San Diego) - offering flexibility to balance your work and personal life.
• Comprehensive Benefits Package – including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, Life Insurance, and a Flexible Spending Account to support your health and well-being.
• 100% Premium Coverage for Employee Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance, plus 70% coverage for dependents for medical, dental and vision – ensuring both you and your family are well cared for.
• Generous 5% Retirement Plan Match – helping you build a secure financial future.
• Professional Development Reimbursements – investing in your growth and career advancement.
• 15 Days of Paid Time Off plus 16 Paid Holidays – promoting a healthy work-life balance and time to recharge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees