Sr Manager External Communication

Republic Services•Phoenix, AZ

About The Position

Republic Services is a leader in the environmental services industry, providing customers with the most complete set of products and services, including recycling, solid waste and environmental solutions. It is a Fortune 300 company based in Phoenix, with 42,000 team members across the U.S. and Canada. Its world-class Communications team is responsible for strategic external and internal communications, as well as community investment initiatives and company meetings and events. The Senior Manager, External Communications, reports to the Director, External Communications, and manages both short- and long-term communications strategies and programs to advance and protect the company’s external reputation. This position is responsible for communications strategy/execution for critical corporate focus areas related to the environmental solutions business and hazardous waste management, labor relations, and company disposal facilities. Duties include planning for, monitoring and acting on proactive media opportunities and managing issues, representing the company with media and training executives to do the same, and developing messaging for use with various audiences. This person will develop content for media, executives, corporate reports and social platforms, and work directly with other functional teams and stakeholders to quickly align company positioning. This person will provide direction to external agencies, establish meaningful KPIs and ensure delivery of agreed-upon objectives. The Sr. Manager, External Communications will work closely with internal partners, including operations, legal, sustainability, public affairs and investor relations to develop and execute effective strategies, tactics and messaging that protect and advance the brand, and serve as company spokesperson. This person must have excellent verbal and written communication skills, and a strong understanding of corporate issues management, sustainability and communications best practices. Daily work will require triaging immediate and long-term communications needs in a dynamic, fast-paced environment.

Requirements

Corporate issues management strategy and communications experience
7 - 10 years of relevant experience in corporate communications, journalism, public relations or public affairs/government
Experience serving as a spokesperson with national media and preparing executives for media engagement.
Excellent verbal and written communications skills.
Experience ideating, developing and implementing through cross-functional collaboration to achieve goals.

Nice To Haves

Familiarity with environmental sustainability initiatives or the environmental services industry is a plus
Familiarity with the federal/state regulatory environment

Responsibilities

Develops proactive and reactive communications campaigns and strategies to effectively advance, protect and enhance the company’s reputation nationally and in our local markets
Develops short- and long-term company messaging and content
Manages issue tracking in coordination with key internal partners, including public affairs
Develops new processes and best practices, obtaining buy-in from internal partners
Actively builds strong partnerships with colleagues, external organizations and executives
Conducts media training and serves as company spokesperson
Directs agency partner support, including planning, execution and KPI reporting
This position may require travel by air, car and/or other modes of transportation up to 10% of the time
Performs other job-related duties as assigned