Sr. Manager, Engineering

OpenGov•Boston, MA

1d•$220,000 - $247,000

About The Position

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Are you ready to play a pivotal role in revolutionizing local and state government through cutting-edge technology? OpenGov seeks an experienced Sr. Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js, and AWS to build world-class solutions that will directly impact the effectiveness of local and state governments. Our <<Insert Team/Suite; i.e., Procurement>> team designs and implements robust, cloud-native applications that streamline < <Insert the specific name of workflows; i.e., procurement>> workflows and enhance the user experience for our local and state governments. Your leadership will not only guide the technical direction of a talented team of engineers but also shape the strategic vision of our <<Insert applicable product; i.e., procurement platform>>. If you are excited about transforming ideas into scalable multi-tenant cloud solutions and inspiring a team of engineers to achieve technical excellence and continuous growth, we want you on our team. At OpenGov, we are driven by our mission to power a more effective and accountable government. We offer a collaborative, diverse, and supportive environment where your contributions have a direct impact. With opportunities for professional growth, continuous learning, and flexible work arrangements, you will be part of a team committed to innovation and excellence.

Requirements

10+ years of combined experience, including 5+ years of technical leadership and people management roles, and at least 5+ years of hands-on software development experience with one or more modern languages such as Java, .NET, JavaScript, or NodeJS.
Demonstrated success in leading multiple teams and scaling engineering organizations to meet substantial business growth demands.
Proven expertise in AWS cloud services and cloud-native architecture, with a strong ability to guide and mentor teams in leveraging these technologies.
Comprehensive understanding of API design, multi-tenant architectures, distributed systems, microservices architecture, and CI/CD pipelines.
Proven track record of successfully driving large-scale, consumer-facing enterprise SaaS software projects.
Advanced knowledge of industry best practices in software development, architecture, and operational excellence.
Experience in leading organizational change and driving cross-functional initiatives that align with business strategy and goals.
Exceptional communication skills with an ability to influence and engage stakeholders at all levels across the organization.
Strong strategic thinking and problem-solving abilities, with a history of driving clarity and successful outcomes in complex, ambiguous situations.
Exemplary collaboration skills, fostering a culture of teamwork, transparency, and trust within and across engineering teams.

Responsibilities

Strategic Vision Collaborate with senior leadership to develop and execute a comprehensive technical strategy that aligns with the company's long-term objectives, ensuring a robust and future-proof engineering roadmap.
Drive a long-term vision to scale engineering processes, infrastructure, and technology stacks to support organizational growth and evolving business needs.
Influence senior leadership and stakeholders by providing insights and recommendations on technology trends, competitive landscape, and strategic opportunities.
Leadership and Management: Lead multiple engineering teams, including senior and mid-level engineers, providing strategic direction and ensuring cohesive execution across all projects.
Recruit, develop, and retain top engineering talent, shaping an organizational structure that supports career growth, learning, and performance excellence.
Foster a collaborative environment between teams, promoting information sharing, best practices, and a unified approach to product development.
Spearhead major cross-functional initiatives, ensuring their successful execution and alignment with the company’s strategic objectives.
Technical Expertise: Oversee the architectural design, development, and deployment of scalable, reliable, and secure multi-tenant SaaS solutions on AWS, setting high standards for technical excellence.
Champion innovative technologies and development methodologies, ensuring the continuous evolution of our technical stack and processes to stay ahead of market demands.
Collaboration and Communication: Work closely with product managers, designers, and architects to ensure alignment between technical capabilities and business goals.
Maintain clear and transparent communication channels within and across teams, providing updates on project status, system architecture, and timeline expectations.
Coordinate with distributed teams to ensure seamless feature delivery in a fast-paced and collaborative environment.
Operational Excellence: Define and enforce stringent Service Level Agreements (SLAs) and reliability metrics, driving operational excellence and customer satisfaction.
Transform existing processes by implementing proactive, efficient, and resilient systems that enhance operational performance and reduce technical debt.
Lead initiatives that promote a culture of continuous improvement, embedding best practices and operational efficiencies across the engineering organization.