Sr. Manager/Director of Claims Casualty/Workers Compensation
About The Position
IMT Insurance is now hiring for the position of Sr Manager Director of Claims where you would be responsible for leading and managing CasualtyWorkers Compensation claims operations This role ensures timely fair and cost effective resolution of claims while driving strategic initiatives regulatory compliance team performance and customer satisfaction You will champion operational excellence continuous improvement across respective claims divisions and a culture rooted in trust integrity and accountability If youre interested in learning more about this opportunity apply online today
Requirements
- Bachelors degree required; advanced degree industry certifications or a JD preferred
- Minimum of 15 years of progressive experience in P&C claims with at least 10 years in a leadership role with direct personnel oversight and management
- Specialized experience in CasualtyWorkers Compensation claims is essential
- Extensive knowledge in claims management insurance regulations and industry best practices
- Proven leadership experience with the ability to inspire and develop high performing teams
- Strong analytical negotiation and decision making skills
- Excellent communication and interpersonal skills to manage internal and external relationships
- Ability to navigate complex situations and provide constructive feedback
- High level of professionalism confidentiality and organizational discipline
- Valid drivers license required
Responsibilities
- Lead the daily operations of the assigned claims division CasualtyWorkers Compensation
- Develop and implement claims strategies aligned with company goals and industry best practices
- Foster a high performance culture focused on accountability collaboration and innovation
- Serve as a key advisor to senior leadership on claims trends risks regulatory and opportunities
- Supervise and mentor claims managers claims representatives and support staff
- Establish performance metrics and conduct regular evaluations to ensure service excellence
- Provide guidance on complex high exposure claims and litigation matters
- Ensure claims are handled in accordance with company policies procedures and applicable laws
- Oversee resolution of escalated claims and manage complex litigation and settlement processes
- Direct and supervise litigation department complaints and regulatory inquiries
- Monitor regulatory changes and industry developments to ensure compliance and competitiveness
- Maintain legal statistical and operational reports for internal and external stakeholders
- Accountable for cost control work force planning results and personnel of assigned claims division
- Serve as the company liaison with E&O carriers and reinsurance partners
- Partner with finance and actuarial teams to analyze claims data and trends
- Recommend enhancements to claims processes systems and service models
- Identify and implement technology solutions to improve efficiency and accuracy
- Confidentiality and professionalism is required at all times
Benefits
- Medical dental and vision insurance
- Life & A D & D insurance
- 401K retirement savings accounts spending accounts long and short term disability
- profit share
- paid vacation & sick time
- employee assistant program
- additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Insurance Carriers and Related Activities
Number of Employees
251-500 employees
