Sr. Manager, Digital Product

Comcast • Philadelphia, PA

10d

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary We are seeking a Senior Manager of Small Business Digital Sales Strategy & Activation for ComcastBusiness.com. This strategic and operational leader will play a vital role in creating and driving our omnichannel approach to deliver leads, sales and growth for the Small Business – from awareness to purchase experience for new and existing customers. A key part of the role is envisioning and executing a unified, best-in-class digital customer journey, bridging the gap between technology, marketing and merchandising to deliver impactful and competitive digital experiences. We are looking for a blend of strong leadership, technical experience and data-driven decision making to fuel business growth and enhance customer capabilities in an evolving digital marketplace. The Senior Manager of Digital Sales Strategy & Activation will report to the Director, Digital Product & Sales Strategy, Comcast Business.

Requirements

• Customer Experience (CX)
• Digital Strategy
• Online Sales
• Product Management
• Team Leadership
• 7-10 Years Relevant Work Experience

Responsibilities

• Team Leadership & Stakeholder Management: Grow and mentor a high-performing team of Small Business product and merchandising managers aligned with business growth & career development
• Digital Strategy: convert insights into strategic initiatives, define product requirements and roadmap in line with business objectives and technical constraints. Ensure the merchandising aligns with brand standards and enhances the online customer journey
• Implementation of propensity-driven personalization: leverage models to deliver dynamic o ffers
• Sales Funnel: evaluate funnel metrics, traffic sources, and conversion drivers; collaborate with analytics to improve lead quality and volume for new and existing customers . Drive deeper engagement and monetization of existing customers
• Cross-Functional Collaboration: partner across the organization to achieve business objectives, including UX/Design/content/legal/marketing/PR/sales/ analytics . Manage stakeholder expectations, communicate product vision clearly, and foster agile development practices.
• Execution & Delivery: Oversee the end-to-end product lifecycle, including gathering requirements, prioritizing features, coordinating releases, and ensuring quality in digital platforms such as websites, mobile apps, and e-commerce portals. Monitor KPIs and conduct analysis to continuously improve product performance and user engagement.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees