Sr. Manager, Digital Pro Experience

Pella Corporation•Pella, IA

1d•Remote

About The Position

Sr. Manager, Digital Pro Experience Urbandale, Iowa or Remote We are looking for a strategic leader that fosters creativity, collaboration, and cultivates a vision to deliver measurable results. The Sr Manager, Digital Pro Experience will be responsible for driving incremental revenue growth through retention experiences and delivering sustainable strategies that improve efficiency and productivity for the trade customer. This role will lead the digital strategy for the B2B segment and orchestrate a comprehensive roadmap of deliverables that accelerate business outcomes. The ideal candidate is both visionary and execution-focused with proven experiences that demonstrate a combined expertise in business acumen and digital/technology. As a product leader, you’ll work cross-functionally with sales, marketing, design, technology, and operation teams to develop digital solutions that accelerate Pella’s trade growth, improve process efficiencies, and differentiate the customer experience.

Requirements

7+ years of experience in Product Management (or similar role), preferably with a focus on Digital Product and/or B2B.
Competencies of great leadership by showing the ability to see the bigger picture, anticipating and managing challenges, moving towards actionable priorities, and a high degree of emotional intelligence.
Proven results in implemented digital strategies that tie back to a business objective or goal.
Ability to succeed in ambiguity and thrive in a rapidly changing environment.
Knowledge of technical aspects of software products (e.g. SaaS, Custom or Homegrown, On-Prem, Hybrid, etc) and the requirements for design, configuration, and integration.
Ability to analyze data and make data-driven decisions.
Passion to learn more and continue career development in the Digital & Product Management field.
Bachelor's and/or Master’s degree in Business, Marketing, Computer Science, or related field.

Nice To Haves

Agile approach to iteratively plan and deliver features, adapt quickly to change, and focus on continuous improvement.
Strong problem-solving skills induced by creative out-of-the-box thinking.
Excellent communication and collaboration qualities.
Technical acumen in APIs, cloud-based platforms, integrations, and full stack programming is a plus.

Responsibilities

Digital Strategy & Growth Define & set the digital roadmap comprised of omni-channel experiences and capabilities that attract new B2B customers and fuel existing customer propensities to increase revenue growth.
Partner with other stakeholders and peers to build business cases that have clear objectives for the problem to solve, the proposed solution, and the projected outcome or business value.
Manage a suite of digital products (native, web, & hybrid) using data-driven information to plan which capabilities to build, in which application, and how to scale the experience through iterative design and development.
Drive continuous progress by being resourceful, adaptable, and creative with minimal direction and limited resources.
Deliver high-impact results and track key performance indicators to measure success, identify strategic pivots, assess customer satisfaction, and ultimately quantify value.
Performance & Leadership Accountable for the B2B digital strategy’s outcomes, driving higher retention, increased purchasing behavior, and improved customer experience efficiencies.
Proactively engage with business partners and stakeholders to understand market trends, competitive landscape, channel segments, and customer needs, leading to opportunities for differentiation and growth.
Serve as the voice of Digital CX - communicating the plans, updating progress, and reporting performance from the leadership level to the dedicated delivery teams.
Manage a team of direct and indirect reports that coordinate the planning and execution of the digital roadmap.
Fosters strong cross-functional partnerships that enable collaborative planning and seamless delivery.