Sr. Manager, Devices Business Manager , Devices Business Management (DBM)

Amazon • Sunnyvale, CA

2d

About The Position

Amazon Lab126 is an inventive research and development company that designs and
engineers high-profile consumer electronics. Lab126 began in 2004 as a
subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle
family of products. Since then, we have produced amazing devices like Fire
tablets, Fire TV and Amazon Echo. What will you help us create?

The Senior Manager, Devices Business Management is the relationship owner for
the Amazon Electronics Manufacturing Services (EMS) Device Manufacturing
Services suppliers that provide co-development resources, procure components,
design, manufacture and test digital devices. In this capacity the Senior
Manager, Devices Business Management has the responsibility to:

This requires that the Senior Manager, Device Business Management to be both an
advocate for the supplier within Lab126 and drive the best possible EMS
performance. The Senior Manager, Device Business Management will instill a
forward-thinking collaborative and mutually-beneficial long-term relationship
with a holistic point of view, not just a product or single supplier perspective
– a business owner. These high profile responsibilities require significant
breadth and business acumen as the responsibilities are very diverse and
impactful:

Technical - Expert understanding of the EMS supplier landscape and capabilities,
both manufacturing and engineering services. Demonstrating a strong knowledge of
technology, advanced manufacturing assembly/ testing methodologies, and product
development processes. Drive EMS Supplier relationships to ensure Amazon content
is integrated in a way that supports our brand.

Negotiation Skills – Lead all commercial discussions related to EMS
relationships. Able to negotiate best in class contract pricing, terms and
conditions on large contracts with suppliers who are exceptionally skilled at
protecting thin margins. Exercise good judgement in knowing when and how best to
address issues or drive change.

Contract Management – Ensure that the suppliers execute and adhere to the
contracts and renegotiate whenever possible to realize benefits from bundling
work with Strategic Suppliers. This is not limited to dollars but being able to
protect Amazon’s bottom line in all aspects – IP, indemnity, confidentiality,
etc. as these are all crucial to how Amazon is able to have successful launches.
In the case of an EMS relationship ensure that the contracts protect Amazon’s
brand and meet customer requirements.

Financial – Responsible for negotiating MVA, NRE, component costs, claims and
other costs from our EMSs. Drives cost management within the supply chain on
behalf of our customers.

Relationship Builder – Have the ability to engage, influence and arbitrate both
the supplier and the Lab126 stakeholder organizations at the operational and Sr.
Executive levels. Build excellent business cases and have executive presence.

Leader-lead a team culture of excellence and collaboration. Knowing when to dive
in and when to pull back from oversight and how to best motivate their team. Set
the example for integrity, professionalism, and competence within the
organization.

About the team
Devices Business Management (DBM) is responsible for the business relationship
with the EMS Suppliers. The DBM team is structured by Business Managers, CapEx
Business Managers, Advanced Sourcing, Strategy leads and Implementation lead
based in in different geographies. The team collaborates cross functionally with
Product Operations, Engineering, Quality, legal and Finance throughout product
life cycle to innovate, design for cost and quality ensuring timely delivery

Requirements

• 10+ years of building and leading large teams and working in matrixed operating structures experience
• Knowledge of distribution networks and channel P&Ls
• Bachelor's degree or equivalent
• Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
• Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
• Experience negotiating VP-level contracts with channel partners and agencies
• Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership
• Experience managing and developing high performance teams

Nice To Haves

• Master's degree or equivalent
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Responsibilities

• Lead a team of Device Business Managers in the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost, quality and social responsibility.
• Actively engage the Device Operations and Engineering organizations with the EMS suppliers to achieve the programmatic objectives.
• Lead the commercial and contractual aspects of the relationship and drive multi-functional teams relative to EMS Suppliers involvement.
• Responsible for EMS supplier Performance Management and leading cross-functional business reviews.
• Leads the growth and development of their team; hiring, promoting and performance managing to instill the highest capability.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager