Sr Manager, Customer Offerings

Johnson & Johnson•Cincinnati, CA

16h•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Surgery team delivers surgical technologies and solutions to surgeons and healthcare professionals around the world, helping to effectively treat prevalent conditions such as obesity, cardiovascular disease and cancer. We are searching for the best talent for a Senior Manager, Customer Offerings role to be based in Santa Clara, CA with consideration for Cincinnati, OH and Raritan, NJ. The role will require the position to be onsite 3 days per week with remote work 2 days per week. The Sr Manager, Customer Offerings serves as the primary commercial point of contact for deal offerings including pay-per-use, leasing, and structured financing models. This role partners closely with Sales and Finance to create customer-centric offerings that improve execution and competitiveness, while supporting territory strategy and commercial planning.

Requirements

7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
Strong financial modeling and customer-value analysis capability.

Nice To Haves

Brand Marketing
Brand Positioning Strategy
Business Alignment
Business Storytelling
Business Valuations
Cross-Functional Collaboration
Customer Intelligence
Data Analysis
Data-Driven Decision Making
Digital Strategy
Execution Focus
Financial Analysis
Go-to-Market Strategies
Industry Analysis
Market Research
Negotiation
Organizing
Problem Solving
Product Development Lifecycle
Product Portfolio Management
Product Strategies
Program Management
Strategic Thinking
Tactical Planning
Technical Credibility

Responsibilities

Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
Support capital sales planning with territory insights, financial structures, and customer value analysis.
Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability of offerings.
Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
Track offering performance and market adoption; recommend innovations to enable growth.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year