Sr. Manager, Credit Services
About The Position
Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. The Sr. Manager, Credit Services provides direction and leadership to a team of credit analysts responsible for the collections of accounts receivable across multiple business units. Oversees collection activities conducted by credit analysts. Responsible for reporting and managing KPIs such as: DSO, DDSO, Bad Debt, and cash forecasting. Supports the sales team by ensuring efficient order flow, while controlling financial risk. Implements collection policies and procedures, which fall within the parameters of the organization's policies. Reconciles disputed receivables. Oversees account negotiations and financial workouts. Drives efficiency by leveraging technology to improve collection related processes. Assists in month-end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and/or journal entry preparation.
Requirements
- Requires a bachelor's degree in finance or accounting or an equivalent combination of education and experience.
- Requires at least 10 years related experience, including 3 years experience as a manager.
- High level of proficiency in Excel and PowerPoint.
- Strong analytical, numeracy and research skills.
- Excellent communication, customer service and negotiation skills.
- Ability to lead and direct others
Nice To Haves
- Financial statement analysis skills are a plus.
- Knowledge of secured lending, the Uniform Commercial Code, and commercial lien law is a plus.
Responsibilities
- Provides direction and leadership to a team of credit analysts responsible for the collections of accounts receivable across multiple business units.
- Oversees collection activities conducted by credit analysts.
- Responsible for reporting and managing KPIs such as: DSO, DDSO, Bad Debt, and cash forecasting.
- Supports the sales team by ensuring efficient order flow, while controlling financial risk.
- Implements collection policies and procedures, which fall within the parameters of the organization's policies.
- Reconciles disputed receivables.
- Oversees account negotiations and financial workouts.
- Drives efficiency by leveraging technology to improve collection related processes.
- Assists in month-end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and/or journal entry preparation.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
