Sr Manager, Credit and Accounts Receivable

Masimo•Irvine, CA

7h•Onsite

About The Position

The Senior Manager, Credit & Accounts Receivable leads Masimo’s US credit risk management and accounts receivable (AR) operations to optimize cash flow, minimize financial risk, and support scalable business growth. This role is accountable for the end-to-end credit and collections strategy, execution, and performance, including leadership of the AR team including employees located in Irvine California and India. The Senior Manager partners closely with Sales, Customer Service, Legal, Operations, and Finance leadership to balance credit risk management, customer expectations and commercial priorities, ensuring that credit policies, collections strategies, and AR practices align with Masimo’s financial objectives, compliance requirements, and growth plans.

Requirements

10+ years of experience in credit, collections, accounts receivable, or order-to-cash functions.
5+ years of experience managing teams and leading cross-functional initiatives.
Deep knowledge of credit risk management, AR controls, collections strategies, and dispute resolution.
Experience operating in a complex, B2B, global, or regulated environment.
Strong financial analysis, forecasting, and reporting skills.
Proficiency with ERP systems (e.g., Oracle, SAP, Workday Financials) and advanced Excel skills.
Strong executive communication, negotiation, and stakeholder-management skills.
Bachelor’s degree in Accounting, Finance, or a related discipline preferred, or an equivalent combination of education and relevant experience; professional certifications are a plus.
Ability to read, write, and communicate effectively in English.
Ability to interpret technical documents, schematics, and written instructions.
Ability to clearly document technical findings and communicate with cross-functional team members.

Nice To Haves

Experience in medical device, life sciences, healthcare, or other regulated industries.
Experience leading global or multi-entity AR organizations across regions.
Familiarity with revenue recognition (ASC 606) and its impact on AR and collections.
Experience supporting M&A integration, new market entry, or business model changes.
Certification such as CCE (Certified Credit Executive) or similar.

Responsibilities

Lead, develop, and manage the Credit, Collections, and Accounts Receivable team located in the US and India, including performance management, capacity planning, and talent development.
Oversee collections activities to improve cash flow, reduce delinquency, and optimize days sales outstanding (DSO).
Oversee daily cash application and billing activities performed in India to ensure accuracy and completeness of customer accounts
Own the end-to-end credit and AR strategy, policies, controls, and execution across Masimo’s customer base.
Own AR reporting and forecasting, including aging, reserves, write-offs, cash forecasting, and executive-level dashboards.
Enforce Masimo credit policy, payment terms, and approval frameworks to manage risk while supporting commercial growth.
Drive process improvement, automation, and system enhancements across the order-to-cash lifecycle.
Review and approve customer credit limits, high-risk accounts, using financial analysis and risk assessment.
Ensure strong internal controls, audit readiness, and compliance with SOX controls and accounting standards
Proactively identify and mitigate credit risk, delinquent accounts, disputes, and potential bad debt exposure.
Partner with Sales and Customer Service to resolve billing disputes, order holds, and customer issues efficiently and professionally.
Collaborate with Legal on contract terms, dispute escalation, and external collection actions when necessary.
Support business expansion, acquisitions, and new commercial models by assessing and integrating credit and AR implications.