About The Position

As a Senior Manager on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.

Requirements

  • Bachelor’s degree or military experience
  • At least 6 years of communications experience

Nice To Haves

  • At least 1 year of public relations or communications experience in financial services, technology, or consumer brands
  • At least 1 year of experience in developing and implementing change management strategies at a publicly traded company

Responsibilities

  • Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns and change management initiatives focused on organizational culture, belonging efforts, and supporting governance
  • Develop compelling, consistent, tailored messages for various audiences and channels, including in response to media opportunities
  • Maintain a deep understanding of current and emerging internal and external risks and sensitivities and how to manage related stakeholder needs
  • Collaborate effectively across highly matrixed, cross-functional teams, offering real-time counsel on communications strategies to optimize results, mitigate risk and ensure stakeholder engagement
  • Leverage data to evaluate results, extract insights and optimize future programs
  • Identify new opportunities to institute best practices and improve enterprise governance
  • Oversee team operations and exhibit excellent judgment
  • Act as a highly collaborative self-starter in a fast-paced environment
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