Sr. Manager, Content Business Ops

ISTE+ASCD•Arlington, VA

8d•Hybrid

About The Position

The Senior Manager, Business Operations plays a key role in supporting the financial health and operational effectiveness of ISTE+ASCD’s Integrated Content division, overseeing budget strategy, managing business relationships, and coordinating deliverables across journalism, research, and multimedia production. This position project manages grant-funded initiatives, ensures analytics and audience engagement data are translated into actionable insights, and works closely with the Managing Director, Integrated Content to identify opportunities to strengthen efficiency, grow grant funding and advertising revenue, and ensure the long-term financial sustainability of ISTE+ASCD short-form content.

Requirements

Bachelor's degree required, ideally in education, business, nonprofit management, or a related field.
Excellent data and financial analysis and reporting skills.
Strong organizational skills: managing and tracking multiple overlapping projects and relationships with varied deliverables.
Ability to navigate potentially competing interests and find areas of alignment across teams with different functions and priorities.
Exceptional written and verbal communication skills, with the ability to translate complex content strategy and impact data into clear, persuasive narratives for philanthropic partners and internal stakeholders.
Strong systems orientation with a track record of implementing and enhancing tools and processes, developing new solutions, and staying well-informed of new and emerging options.
Capability to operate within lean environments with limited resources and the need to create new processes.
Proficient with Google Suite, budgeting software, project management tools, and remote-work team software.
5–10 years of work experience across education, business operations, partnerships, and project management.
Experience coordinating or project managing grant-funded initiatives; familiarity with philanthropic funding in education journalism or research is a plus.
Experience managing department or divisional budgets.
Experience with analytics platforms (e.g., Google Analytics) and a track record of using audience data to inform strategy and reporting.

Nice To Haves

Familiarity with grant processes and philanthropic funding cycles.
Business development knowledge, especially in mission-driven or nonprofit contexts.
Familiarity with HubSpot, Salesforce, Asana, and Google Analytics.
Experience working in or alongside digital media, journalism, or content organizations preferred.

Responsibilities

Manage the department's budget and business strategy, overseeing forecasting and reconciliation and striving to attain advertising and sponsorship revenue.
Support team in external partner (client) invoice work, contract and agreement fulfillment, including monitoring and approving contractor invoices.
Represent Integrated Content internally and externally with cross-functional partnerships, colleagues, peer organizations, and industry stakeholders.
Play a lead role in managing operations, defining audience strategy and development, website auditing, and analytics reporting.
Serve as the point of contact and signatory for internal and external programs and processes (including social media accounts).
Support relationship maintenance with funders (led by the Strategic Partnerships Team) by preparing materials, coordinating communications, and ensuring follow-through on commitments.
Work closely with the ISTE+ASCD Strategic Partnerships Team to align resources and support cross-organizational philanthropic initiatives.
Compile and present audience engagement and impact data to support grant reporting and funder communications.
Manage relationships with third-party vendors, overseeing contract and agreement compliance, monitoring revenue and sales performance against established goals, and proactively identifying strategies to grow and optimize advertising and sponsorship revenue.
Provide support to Creative Studio team implementing delivery of sponsored content.