Sr. Manager, Chief of Staff - Strategic Workforce Planning (Tech & Product)

Capital One • McLean, VA

3d • $182,500 - $229,100

About The Position

Sr. Manager, Chief of Staff - Strategic Workforce Planning (Tech & Product) Capital One is seeking a Sr. Manager, Chief of Staff - Strategic Workforce Planning (Tech & Product) to serve as a key architect for our Technology and Product talent strategy. This role is not just about the numbers; it is about ensuring our human capital strategy enables our most ambitious technical innovations. You will partner with executive leadership to design annual and long-term workforce roadmaps, with a specialized focus on accelerating our International Talent Expansion. The ideal candidate operates at two altitudes: a high-level strategic partner to leadership and a hands-on builder of the models and frameworks that power our international expansion.

Requirements

• Bachelor’s Degree
• At least 7 years of experience in Project Management, Process Management, or Agile Delivery
• At least 3 years of experience working with senior stakeholders across different business functions
• At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences

Nice To Haves

• Master’s Degree in Business Administration (MBA)
• 3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events
• 3+ years of experience driving organizational change and operational excellence
• 2+ years of experience in IT development or support
• 2+ years of experience as a Chief of Staff
• 2+ years of experience working closely with executives

Responsibilities

• Global Growth Strategy: Act as an architect for our international workforce footprint. You will evaluate labor market maturity, cost-of-labor arbitrage, and talent availability in emerging tech hubs to advise on where and how we scale our global teams.
• Integrated Annual Planning: Lead the end-to-end annual workforce planning cycle for Tech and Product organizations. This includes reconciling financial budgets with hiring demand and real estate constraints to ensure a "single source of truth" for headcount.
• Dynamic Scenario Modeling: Leveraging analysts on the team to develop sophisticated "what-if" workforce models to forecast the impact of AI adoption, shifting product priorities, and macroeconomic volatility on our talent needs.
• Cross-Functional Orchestration: Serve as the "connective tissue" between Finance, HR, Recruiting, Real Estate, and Tech Labor Strategy ensuring growth plans are supported by a coordinated plan for recruiting capacity and office infrastructure.
• Executive Influence: Synthesize complex data into compelling narratives for senior leadership. You will facilitate data reviews that drive high-stakes decisions on organizational design and geographic distribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees