Sr Manager, Business Operations

Global Payment Holding Company • Atlanta, GA

1d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. We are looking for a data-driven and strategic Senior Manager to join the Biz Ops team within the Integrated & Platforms business. In this role, you will partner closely with product management, engineering, and cross-functional leaders to streamline execution, drive cross-functional alignment, and ensure every initiative is delivering measurable value. Role Summary You’ll serve as the connective tissue between strategy and delivery, enabling teams to focus on building and commercializing great products that matter to customers and the business. You will be managing the operational aspects of the business to ensure efficient delivery and alignment with strategic goals, managing cross-functional teams, optimizing processes, and driving data-driven decision making to achieve efficient product launches and market success.

Requirements

• 8+ years in business operations, program management, or strategy roles.
• Proven track record in product management and business operations leadership roles
• Excellent communication and stakeholder management skills to effectively convey product vision and align teams
• Expertise in data analysis and utilizing data to inform decision-making
• Deep understanding of product development lifecycle and Agile methodologies
• Proven ability to lead cross-functional teams and manage complex projects
• Experience in developing business cases & revenue models

Nice To Haves

• Prior consulting experience ideal
• Analytical & Problem-Solving: Strong skills in data interpretation, identifying root causes, and developing data-driven solutions.
• Communication: Ability to present insights clearly to stakeholders and facilitate collaboration across diverse teams.
• Project & Program Management: Expertise in managing initiatives, tracking progress, and meeting goals within business constraints.
• Strategic Thinking: Balancing big-picture strategy with operational details to achieve organizational objectives.
• Tech Savvy: Proficiency with various software and digital tools for data analysis, workflow optimization, and communication.

Responsibilities

• Maintain a lateral view across the organization, identifying and coordinating interdependencies between product teams and other departments like marketing, sales, and customer support.
• Ensure that the work of product & cross-functional teams contribute to a larger, overarching strategic goal, such as launching an entire product line or a market expansion.
• Coordinate efforts across the organization, help break down departmental silos and keep all stakeholders aligned on shared, business-centric goals.
• Track initiatives to ensure that business investments in technology and other programs generate maximum value for the entire organization.
• Own the idea/intake workflow and tracking for the integrated pipeline and evaluate/escalate high-impact ideas
• Partner with the commercialization team to coordinate GTM alignment and product launch readiness across departments.
• Partner with cross-functional teams to drive Voice of Customer & internal feedback loops and integrates insights into planning.
• Drive the operating rhythm across the integrated business to ensure consistent evaluation and prioritization of new ideas, monitor delivery health, and ensure all teams are aligned and prepared for product launches across the Integrated Portfolio
• Partner with Finance and BI/Data teams to support forecasting, budgeting, and performance reporting

Benefits

• Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees