Sr Manager, BNPL Co-Marketing and In-Store

PayPal • San Jose, CA

22d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: In this role, you will advise Marketing and Credit organizations on global marketing compliance requirements, risk mitigation, campaign and control enhancement opportunities.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• Experience in Marketing Compliance for financial services, banking, or payment systems, in supporting business partners through the various stages of campaign development, from ideation to launch.
• Excellent ability to analyze risks in complex campaigns and recommend requirements and controls to mitigate those risks.
• Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Extensive experience in partnering with and counselling senior business clients, particularly in the context of a rapidly changing environment.
• Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.
• High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.
• Ability to multitask effortlessly and manage competing priorities under demanding deadlines.
• Possess sound judgment, flexibility, and nimbleness in changing courses and solving problems swiftly and independently.

Responsibilities

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.
• Foster close relationships across cross functional stakeholders and work collaboratively to enable compliant and customer centric solutions and experiences within the Marketing and Credit teams.
• Define compliance requirements and ensuring they are fully understood by stakeholders and integrated in marketing roadmaps and campaigns.
• Provide subject matter expertise regarding identifying, assessing, prioritizing, and managing compliance risk including issue and incident management oversight, risk assessment, reg change management and complaints monitoring.
• Partner with the business to understand their needs and assist in identifying and developing process and control improvements.
• Collaborate with team members in the identification and assessment of compliance risks associated with new products and services.
• Support the intake and review of Marketing related initiatives, including new campaigns, incentives, regional expansion and deprecation.
• Identify potential risks within specialized areas (e.g. Privacy, AML, InfoSec) which may require SME review, and ensure that cross-functional stakeholders are engaged
• Support ongoing and targeted compliance monitoring and/or testing, by regulators, internal audit, first line testers, and second line testers.
• Identify and influence action across potential areas of increased compliance risk, propose solutions to resolve issues, and provide guidance for future avoidance of similar issues.
• Provide regular updates and presentations to senior leadership on emerging risks, trends and regulatory changes impacting their products, services, and markets.
• Provide input into the development of risk and compliance reviews for senior leadership, noting key areas of focus and progress against established goals.
• Escalate timely and actionable information to key stakeholders.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life.
• We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
• To learn more about our benefits please visit https://www.paypalbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees