Sr. Manager, Bank Secrecy and Anti-Money Laundering

Green Dot Corporation•Los Angeles, CA

19h•Remote

About The Position

The Sr. Manager, AML Quality Assurance is responsible for overseeing the execution, consistency, and effectiveness of quality assurance activities across Green Dot’s Financial Crimes Compliance program. This role manages QA analysts, ensures adherence to regulatory expectations, and drives continuous improvement and documentation standards. The manager serves as a key control owner supporting AML governance, audit readiness, and regulatory examinations. Green Dot Corporation (NYSE: GDOT) is a financial technology and registered bank holding company committed to transforming the way people and businesses manage and move money, and making financial wellbeing and empowerment more accessible for all. Our proprietary technology enables faster, more efficient electronic payments and money management, powering intuitive and seamless ways for people to spend, send, control and save their money. Through our retail and direct bank, we offer a broad set of financial products to consumers and businesses including debit, prepaid, checking, credit and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Our Banking as a Service ("BaaS") platform enables a growing list of America's most prominent consumer and technology companies to design and deploy their own customized banking and money movement solutions for customers and partners in the US and internationally. Founded in 1999 and headquartered in Provo, UT, our company has served more than 33 million customers directly, and now operates primarily as a "branchless bank" with more than 90,000 retail distribution locations nationwide. Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC.

Requirements

Bachelor’s degree or equivalent experience in compliance, risk management, finance, or a related field.
8+ years of progressive experience in BSA/AML or financial crimes compliance.
BSA/AML QA or audit experience
Demonstrated leadership experience managing managers and/or senior professionals.
Strong working knowledge of BSA/AML/OFAC regulations and regulatory exam expectations.

Nice To Haves

CAMS or other relevant AML certification.
Experience supporting bank-issued and third-party AML programs.
Experience with AML program automation and analytics platforms.

Responsibilities

Manage and coach AML Quality Assurance Analysts, including workload planning, performance management, and skill development.
Establish clear QA expectations, review standards, and escalation protocols to ensure consistency and regulatory alignment.
Review and approve QA findings, ensuring issues are accurately assessed, documented, and escalated when necessary.
Oversee quality reviews across the Financial Crimes Program that assess accuracy, completeness, and adherence to AML procedures.
Ensure QA methodologies, sampling approaches, and scoring criteria are consistently applied across teams and systems, as applicable.
Validate corrective actions resulting from QA findings and track issue remediation to closure.
Own QA scorecards, metrics, and management reporting, including trend analysis and root cause identification.
Present QA results, themes, and risks to AML leadership and relevant governance forums.
Support internal audits, regulatory exams, and independent testing by maintaining QA documentation, evidence, and response materials.
Partner with AML Operations, Compliance, and Technology teams to identify control gaps and process improvement opportunities.
Translate QA insights into actionable enhancements to processes, workflows, and system configurations.
Oversee updates to QA procedures, job aids, and training materials based on regulatory changes, audit findings, and operational learnings.
Create and conduct training with applicable teams in support of quality results.