Know Your Client

BNY Mellon•Lake Mary, FL

About The Position

Senior Specialist, Anti Money Laundering/Prevention/Know Your Client At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Anti Money Laundering/Prevention/Know Your Client to join our Enterprise Onboarding Platform team. This role is located in Lake Mary, FL. In this role, you’ll make an impact in the following ways: Client Enablement & Partnership: Collaborate closely with internal teams and external clients to understand their needs, co-create solutions, and deliver an onboarding experience that’s intuitive, efficient, and impactful. Innovate & Challenge: Analyze current workflows and processes, then bring fresh ideas and emerging technologies—including AI—to reimagine and improve the client journey. Product Leadership: Own and prioritize the product backlog and near-term roadmap, ensuring alignment with business goals and client outcomes. Partners with other product owners and contribute to product strategy with a focus on measurable impact. User-Centered Design: Act as the bridge between user experience and product development, translating client insights into actionable features that enhance usability and activation. Data-Driven Decisions: Formulate key business questions, leverage data to inform product choices, and balance trade-offs to deliver high-quality releases on time.

Requirements

Bachelor’s degree in business, technology, or related field—or equivalent experience.
5-7 years of total work experience preferred.
Proven experience as a Product Owner, ideally within financial services or a similarly regulated environment.
Strong relationship-building skills with both clients and internal partners.
A creative mindset with a passion for process improvement and technology-driven innovation.
Ability to prioritize effectively, negotiate trade-offs, and assess product readiness confidently.
Applicable local/regional licenses or certifications as required by the business.

Nice To Haves

Experience in KYC, Client Due Diligence, AML, or Client Onboarding operations
Proven background in application or production support , preferably within a regulated financial services environment
Hands‑on experience with agile management tools (e.g., JIRA or equivalent)

Responsibilities

Client Enablement & Partnership: Collaborate closely with internal teams and external clients to understand their needs, co-create solutions, and deliver an onboarding experience that’s intuitive, efficient, and impactful.
Innovate & Challenge: Analyze current workflows and processes, then bring fresh ideas and emerging technologies—including AI—to reimagine and improve the client journey.
Product Leadership: Own and prioritize the product backlog and near-term roadmap, ensuring alignment with business goals and client outcomes. Partners with other product owners and contribute to product strategy with a focus on measurable impact.
User-Centered Design: Act as the bridge between user experience and product development, translating client insights into actionable features that enhance usability and activation.
Data-Driven Decisions: Formulate key business questions, leverage data to inform product choices, and balance trade-offs to deliver high-quality releases on time.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
We provide access to flexible global resources and tools for your life’s journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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