Sr Management Analyst - Human Resources

County of Mecklenburg, NC•Charlotte, NC

13d

About The Position

Performs research and analysis for an assigned County Department or Division. This lead position is responsible for managing projects, advising management on results and recommending necessary adjustments to department procedures.

Requirements

Minimum of four years of experience in a related field
Bachelor’s degree in Business Administration, Public Administration or a related field.
May require a valid NC or SC driver's license.
Annual Motor Vehicle Record (MVR) check required
Knowledge of Principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of Business and management principles involved in strategic planning, project management, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Knowledge of Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Skills Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Skills Understanding written sentences and paragraphs in work related documents
Skills Talking to others to convey information effectively
Skills Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Abilities Job / Organizational Fit: The extent to which activities and responsibilities available in the job are consistent with the activities and responsibilities that result in personal satisfaction; the degree to which the work itself is personally satisfying; the extent to which an organization’s mode of operation and values are consistent with the type of environment that provides personal satisfaction
Abilities Technical / Professional Knowledge & Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
Abilities Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
Abilities Building Strategic Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals
Abilities Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Abilities Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
Abilities Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
Advanced proficiency in various computer applications including Microsoft Office Suite.

Nice To Haves

Master’s degree in Business Administration, Public Administration, or a related field.

Responsibilities

Conducts research and analysis and advise management on results.
Recommends necessary adjustments to department procedures.
Works under the guidance of department management on strategic projects to include assisting in the establishment of goals and objectives.
Responds to requests from State, County, local municipality government, or community stakeholders.
Manages various projects aligned with Strategic Business Plan goals.
Gathers and organizes information about the problem to be solved or the procedure to be improved.
Interviews personnel and conducts on-site observations to determine the methods, equipment, and personnel that will be needed.
Analyzes financial and other data, including revenue, expenditure, and employment reports.
Develops solutions or alternative practices.
Recommends new systems, procedures, or organizational changes.
Makes recommendations to management through presentations or written reports.
Confers with managers to ensure that the changes are working.

Benefits

medical
dental
vision
life
short term disability
long term disability
accident
cancer
critical illness
medical bridge
pet insurance
dependent care
healthcare
commuter flexible spending accounts
health savings account
paid holiday
vacation
sick days
near-site clinics for preventive care and illnesses
an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more
an employee assistance program including financial and legal counseling
access to Mecklenburg County fitness and aquatic facilities
paid family leave
tuition reimbursement
a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.