Sr. Maintenance Supervisor - Apex and Pacifica

Greystar Real Estate Partners•Tacoma, WA

43d•$42 - $46

About The Position

Apex and Pacifica have an immediate opening for an experienced Maintenance Supervisor! Our team members are high performers that care about customer service and exceed expectations. The Maintenance Supervisor plays a critical role in our success. Apex Apartments provides luxury living in the heart of Tacoma, just across the street from the Tacoma Mall. This 209 unit mid-rise community boasts modern amenities and instant access to local highways and public transportation. The Pacifica & Apex Apartments are located in the heart of Tacoma, easily accessible by public transportation. Hosting a total of 386 units plus luxury amenities, these two mid-rise communities focus on great customer service and providing a modern community feel. Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality as well as meeting budgeted financial and operational goals.

Requirements

Vast maintenance management experience in multifamily housing
Knowledge of Hot Water Heater repair and maintenance, carpentry required. Background on different types of roofing materials shingle to BUR Membrane and EPDM highly preferred
Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment
Proficient in MS Office Suite and property management software (Yardi/One Site)
High level of professionalism in both manner and dress
Proficient in MS Office Suite required, property management software (Yardi/One Site) highly desired

Responsibilities

Manages the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements.
Oversees the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work.
Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines.
Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections.
Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced. Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance.
Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Benefits

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.