Middle and Large Business, Sr Learning Consultant

The Hartford•Clinton, NY

21h•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. This position fills a critical need as a member of the Middle & Large Business Underwriting Learning team supporting the culture of learning within the Middle & Large Business Underwriting organization. We are looking for a Senior Learning Consultant who will be responsible for facilitating various types of learning for new and existing underwriters on a variety of underwriting topics. The Senior Learning Consultant will also be responsible for collaborating routinely with Middle & Large Business leaders to reinforce training as well as keep training material up to date, relevant, and meaningful. The Senior Learning Consultant will be responsible for facilitating training and creating related material for various new learning requests based on business needs. This person must be willing to accommodate learning across Eastern, Central and Western time zones.

Requirements

Bachelor’s degree or equivalent business experience
Business Commercial Carrier Underwriting experience with evidence of expertise is required, 5+ years preferred
Experience with Adult Learning delivery methodologies and distance learning technologies
Technology mastery with virtual learning and curriculum build
Curriculum Design and Facilitation experience
Grasps complex concepts and translates into practical terms
Strong presentation skills with ability to engage on-site classroom and virtual facilitation employees
Solid presentation skills; focus on content and engagement
Coaching and driving performance of staff for optimal results, holding students to high standards
Strong interpersonal skills, builds and maintains effective relationships; is respected and trusted
Customer focused; ability to develop rapport and build relationships with business stakeholders
Demonstrates organizational "savvy": Business/Organizational Knowledge
Proven Leadership skills including ability to persuade, delegate and champion change
Ability to inspire excellence through innovative techniques
Ability to take on and lead initiatives related to staff technical skill build
Experience conducting needs analysis and evaluating success of programs
Expertise in written/spoken communication skills
Proven ability to multi-task, prioritize, and meet deadlines

Responsibilities

Partner with Subject Matter Experts and leaders to design and deliver technical training workshops
Develop creative and engaging learning solutions curriculum based on adult learning principals
Facilitate new hire and advanced curriculum for various departments within Middle & Large Business
Collaborate with leaders to identify performance issues, analyze learning needs
Design and deliver appropriate learning solutions with measurable results to mitigate knowledge gaps
Lead and deliver upon large strategic initiatives related to the field roadmap and staff technical skill build
Consult with business partners regarding how adult learning principles can improve day-to-day coaching, management, and leadership effectiveness
Deliver exceptional results by overcoming obstacles through problem solving, influencing skills, and determination
Manage projects and initiatives within the team through effective planning, and communication with attention to timeframes and due dates.
Lead recommendations for improvements to process and procedures; recommending new tools/applications
Ensure appropriate application of resources to meet learning continuum requirements
Deliver end-to-end solutions for skill-building, performance, reinforcement learning opportunities
Master virtual facilitation through various interactive instructional tools and media
Ensure all learning curriculum is relevant, accurate and meeting the field and business segment needs.
Continuously building skill within the team
Observe, evaluate and provide developmental feedback and coaching with peers