Sr Learning and Development Specialist
About The Position
The Senior Learning & Development (L&D) Specialist is an influential partner in cultivating a culture of continuous learning and performance excellence. This role combines L&D expertise with business acumen, working closely with leaders and internal partners to design, deliver, and evaluate learning experiences that drive measurable impact. With relentless attention to detail and a passion for precision, the Senior Specialist leads the end-to-end execution of national onboarding programs, leadership development initiatives, and performance-enhancing learning solutions. Every element-from stakeholder alignment and content development to facilitation, reporting, and post-program analysis-is thoughtfully planned and executed. This role requires a confident decision-maker who thrives in a fast-paced environment, balances critical thinking with operational rigor, and communicates clearly with our stakeholders, leaders, and participants. The ideal candidate is a master project planner, adept at managing timelines, coordinating logistics, and tracking key metrics such as participation, completion, and learner feedback. Above all, this role demands a mindset of continuous improvement, a collaborative spirit, and an unwavering commitment to the small details that elevate the learner experience and reflect the Safelite Spirit.
Requirements
- Bachelor's Degree In Adult Learning, Communications, Organizational Development, Human Resources, or related field Required
- 4-6 years Proven experience in learning & development, training, or instructional design Required
- Strong communication and problem solving skills (High proficiency)
- Organization Skills, content and file management (High proficiency)
- Project Management including ability to (High proficiency)
- Facilitation Skills (High proficiency)
- LMS (Workday Learning) (High proficiency)
- Attention to detail and time management (High proficiency)
- Understanding the learning design process (ADDIE, etc.) (High proficiency)
- Microsoft Office - Word, Excel, PowerPoint (High proficiency)
- Ability to measure effectiveness of L&D Programs (High proficiency)
- Ability to present and collaborate with leaders, stakeholders and SMEs (High proficiency)
Nice To Haves
- Program management experience Preferred
- Experience with PM platforms, preferably Monday.com Preferred
- LMS experience, preferably Workday Learning Preferred
- Experience with instructional design authoring tools (Articulate Rise, vYond, NovoEd Preferred
- Experience in a retail environment or leading national programs Preferred
Responsibilities
- Lead the execution of national onboarding programs with precision, track participation, attendance, and completions, and provide reporting & analysis to stakeholders.
- Create and maintain up-to-date learning materials that are clear, relevant, and impactful.
- Oversee scheduling and communications to keep stakeholders informed and aligned; influencing participation and engagement.
- Design and facilitate engaging learning experiences for new associates, managers, and future leaders.
- Provide insights and make recommendations for process efficiencies and continuous improvement.
- Performs other duties as assigned
- Complies with all policies and standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Repair and Maintenance
Number of Employees
5,001-10,000 employees
